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City of Gold Coast provides a range of services and programs to support the development of one of the fastest growing regions in Australia.

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Emerging Exporters Program - Exporting Online

City of Gold Coast offers free training and advice to support Gold Coast businesses to develop export capabilities and explore international markets.

The Emerging Exporters Program (Exporting Online) provides businesses with the tools and skills to develop and grow export sales through online channels and e-commerce platforms.

The workshops are more than training and will offer a series of highly interactive masterclasses presented by expert guest speakers, offering practical hands on advice, real life examples and with context and discussion around key topics such as:

  • launching a product in a market online
  • how to list on major worldwide e-commerce platforms
  • how to optimise and grow sales on major worldwide e-commerce platforms
  • processing international payments
  • fulfilment and product bulk freight and delivery
  • market focus - USA, Japan and Korea.

The Emerging Exporters Program is free for Gold Coast businesses and is delivered across four 3-hour workshops (12 hours in total). These small, interactive workshops provide plenty of scope to incorporate the specific needs of participants, with the City’s export adviser providing additional coaching to identify and address potential barriers. Opportunity also exists to engage in one-on-one mentoring sessions directly with the expert consultant, to develop or refine your online strategy for export.

The next workshop series will run from 30 April, 14 May, 28 May and 11 June 2019.

To register your interest, please email

Note: All participants must provide ongoing evaluation of the Emerging Exporters Program conducted by City of Gold Coast. This information is used for reporting and future workshop planning. If post-workshop outcomes are not received, the City may exclude the participant from future events.

Who should attend the free training program?

This program is developed for Gold Coast businesses which are:

  1. new to export
  2. emerging exporters to become more profitable and sustainable
  3. existing exporters to train new staff and learn about new trends and channels.

The program enables small and large companies across most sectors to develop the skills and knowledge to develop, and then implement an export plan.

Training is delivered by contracted external export specialists. The program content is developed in coordination with the TradeStart Gold Coast export adviser, in close collaboration with participating businesses.

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