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Connect on the Surf Network

We offer free public Wi-Fi available across the Gold Coast enabling secure, convenient and fast internet.

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Free public Wi-Fi

The Surf Network is a free public Wi-Fi network available across Southport (Broadwater Parklands), Surfers Paradise, Chevron Island, Broadbeach and Coolangatta.

To connect, select the Surf Network Wi-Fi connection on your device, within any coverage area.

Users can access four gigabytes (upload and download) of data per day, providing high data allowance to suit most user needs.

Powered by the City-owned fibre optic network, the Surf Network delivers speeds close to 30Mbs, depending on the users distance from a Wi-Fi device. This is fast enough to watch two high definition Netflix movies simultaneously on a laptop.

The Surf Network is Australia’s largest (geographical) and fastest publically-owned Wi-Fi network, serving more than 8000 users per day, and is just one way we’re working towards our vision to be Australia’s leading digital city.

The City of Gold Coast will be increasing free Wi-Fi coverage areas in 2019. For an indication of what locations may be added, refer to the expansion of the city’s fibre optic network.

Coverage areas

The Surf Network is available within the following coverage areas.

Please note that maps are indicative only.

Southport

 

Surfers Paradise

 

Chevron Island

 

Broadbeach

 

Coolangatta

 

Snapper Rocks


Frequently asked questions

Find answers to frequently asked questions about the Surf Network Wi-Fi below.

Feedback

Questions or feedback received will assist us to improve our frequently asked questions.


City libraries free public Wi-Fi

Free Wi-Fi is available in all Gold Coast libraries, except for the Mobile library. For information about how to log in to this free service at a local library, visit our City libraries website.

Related information

Jump to key information
  • How do I connect to the network?

    To connect, select the Surf Network Wi-Fi connection on your device, within any network area. The network has been designed to provide coverage in public spaces and may not be available within buildings. 

  • I’m in a network area and I can’t connect. What should I do?

    As this is a free public service the City does not offer support services for personal devices. If you are unable to connect to the network, please check your device security settings or ask your device provider. 

  • Is my personal information collected or stored?

    No. The Surf Network does not require personal logins and doesn’t have a minimum session or timeout.

    Privacy is taken seriously and the City does not collect or store any personal information from the Surf Network service.

  • Once I connect to the network, will I automatically connect next time I’m in a coverage area?

    You are able to seamlessly move between coverage areas and will not be required to reconnect or see additional start up pages. 

  • When was the Surf Network installed?

    The first stage of the Surf Network was launched ahead of the Gold Coast 2018 Commonwealth Games (GC2018) in March 2018.

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