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Strong community vision

City of Gold Coast works hard to address issues that affect everyone in our community. We also identify and work with groups that need specialised support.

National Relay Service for the hearing impaired Language translation services

Community input to develop draft action plan

Thank you to everyone who has provided input into the creation of the Accessible and Inclusive City Action Plan 2013-2018 via attendance at a forum, by email, SMS, phone or in person.

We've been overwhelmed by the openness and willingness of people to share their experiences of access in the city. The input obtained is invaluable and has directly informed our Action Plan.

Man in wheelchair with friends in park

During the forums, we were encouraged to hear about how the community benefits from a range of improvements already made to promote access and inclusion. Examples raised include:

  • Southport Broadwater Parklands, i.e. the accessible beach matting, wide level pathways, toilets and showers, boardwalk and stage area
  • the All Abilities Playground at Kurrawa Pratten Park, Broadbeach, which includes an accessible change facility with adult-sized change table and tracking hoist system
  • newer library buildings
  • access into some City swimming pools for people with physical disabilities
  • our Active & Healthy program with specific activities for seniors, families and people with disabilities
  • Community Resources Directories for seniors and people with disabilities available in large font
  • many of the city's toilets, parks and buildings which have been designed and built to more recent building standards
  • Council Cab Service
  • Community Grants program
  • provision of a large print recycling calendar.
Family walking in park

Some of the areas for further improvement identified by the community include:

  • bus stops, i.e. some are without adequate shade and or shelter from the wind and rain
  • pathways, i.e. making sure they are designed to be accessible, well maintained, and seamlessly connected to buildings, road crossings and car parking
  • car parking, i.e. more designated accessible parking bays that are wider and longer for safer use
  • information, i.e. making sure that the community knows what we are doing - activities/programs/projects
  • employment, i.e. more opportunities needed for employment of people with disabilities in the City
  • playgrounds, i.e. more all abilities or accessible playgrounds with border fencing
  • toilets, i.e. more adult-sized change facilities in the community, with change table and tracking hoist systems for changing older children, young people and adults with a disability.

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