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Delivering services and initiatives that promote a sense of personal safety, well-being and belonging within the community.


focueUpdate Community Safety - May 2011

Welcome to the May edition of the Community Safety eUpdate.

As a valued member of our community, we are keeping you up to date with all the latest community safety initiatives, useful information and happenings on the Gold Coast.

Creative approach to graffiti prevention

photo of power pole Marine Parade

Power pole on Marine Parade Labrador

traffic controller box Joshua Hagel Remembrance Park

Traffic controller box in Joshua Hagel
Remembrance Park

Forty two power poles and a controller box received an artistic make over recently as part of Council's graffiti prevention program.

The images on the power poles along Marine Parade, Labrador were completed in December and are the creations of Gordon Bain of FutureScapes Consultancy Services.

Local artist Joshua Hagel completed the art work on the controller box in Remembrance Park, Surfers Paradise in November.

Both projects are part of Council's multi pronged approach to reducing graffiti vandalism in the city, and like the colourful murals and traffic signal boxes in key areas throughout the Gold Coast, they add an interesting and creative dimension to our streets while helping to build community pride.

Keeping our neighbourhoods graffiti free relies on a cooperative effort between Council and the community.

Residents can collect a free graffiti removal kit from any of Council's Customer Service Centres, or help Council crews to respond quickly by reporting the nearest street address and a description of the graffiti to (07) 5581 7998 or

For more information on graffiti prevention, phone Chantal Watt on (07) 5581 6603.

Start of graffiti removal Community Services Program

Council is partnering with Queensland Corrective Services (QCS) in a local, 12 month trial of a Graffiti Removal Community Services Program.

Under the program, which commenced in February, offenders whom magistrates sentence to perform community service can be required to clean up graffiti, thereby contributing to the community against which they have offended.

Priority for participation in the trial program will be given to offenders who have been convicted of graffiti related offences. They will be given training in graffiti removal techniques, workplace, health and safety procedures and general code of conduct.

Council staff will supervise them for one day a week, assisting with 15,000 requests for graffiti removal that are received each year.

The program, which was developed in response to community feedback about the lack of appropriate penalties for offenders, will help Council address the graffiti problem across the city and will support efforts to enhance community safety.

It is anticipated that through involvement in the program, offenders will gain an understanding of the negative impact their crimes have had on their community, will acquire new skills, and will be encouraged to actively participate in the workforce and contribute positively to their community.

Training Schedule for Neighbourhood Watch Members

Council is offering free community safety courses for Neighbourhood Watch members.

Places are available in the courses listed below. It would be appreciated if you could forward this information to your members so they can take up the opportunity to participate. They can book their place by contacting the Community Safety Unit on telephone (07) 5581 6603 or email

The following courses are available:

Training courses
Course Date Location Time RSVP by
Safer by Design (CPTED) Friday 27 May 2011 Elanora Library
Pines Shopping Centre
Guineas Creek Road
9am - 4.30pm Closed
Disaster Management Training Thursday 9 June 2011 Lionel F Perry Building
195 Queen Street, Southport
10am - 12noon Closed
Women's Personal Safety Session Friday 24 June 2011 Broadbeach Library Sunshine Blvd, Mermaid Waters 9.30am - 12noon Closed

Women's Personal Safety Session

This session will provide NHW members with techniques on how to minimise/avoid/prevent/recover from any form of abuse or violence that may be directed at them. The emphasis of each seminar is on proactive skills to prevent aggression or violence from occurring.

However, the seminars also cover how to negotiate or neutralise a situation should a confrontation or attack ever occur.

Any woman (16 years and over) who would like to improve their personal safety and quality of life, and would like to feel safer, more confident and more empowered would benefit from this course.

Safer by Design

This session is designed as an opportunity for NHW members to learn about crime prevention treatments and design strategies that will be practical and useful.

The course content will include techniques that can be applied to your own property (home/business) as well as tips on how to identify potential risks in public space. Once trained, NHW members will have increased capacity to conduct small 'safety audits' in their local areas and report back suggestions for design improvements to Council and police.

The course includes a basic overview of Crime Prevention Through Environmental Design (CPTED) principles, and will provide members with confidence in applying crime prevention treatments relating to home security, car theft prevention, graffiti and vandalism prevention and identification of improvements in public space.

The course will be delivered by one of Queensland's leading Crime Prevention Through Environmental Design agencies with extensive experience and knowledge of the topic area.

Safety audit of Surfers Paradise entertainment precinct

Information gathered in a safety audit conducted in key areas of the Surfers Paradise entertainment precinct in late January, organised by Social Planning and Development Branch, will inform the Surfers Paradise Drink Safe Precinct initiative, as well as future precinct upgrades that may be undertaken by Council.

Participating in the audit were Drink Safe Precinct Committee members from the Queensland Police Service, the Department of Transport and Main Roads, the Department of the Premier and Cabinet and the Office of Liquor, Gaming and Racing, together with Council staff from Social Planning and Development, Safety Camera Network, Urban Design, Planning and Major Projects.

The audit, held between 8.30pm and 12.30am, observed the relationship between the built environment and patron behaviour, operational and strategic issues in relation to safety and alcohol management, the secure and flat fare taxi ranks, the Chill Out Zone service and the operation of the safety camera network.

Don't get SMASHED… Get Home Safely

Easter can be a very busy time throughout Gold Coast entertainment precincts, and party goers are encouraged to plan ahead to get home safely. This year promotional staff were on hand to provide key safety tips to patrons and distributed handy pocket pals to encourage the use of late night transport.

The Get Home Safely project focuses on improving personal safety and reducing the number of pedestrian accidents by providing information on late night public transport options in Surfers Paradise, Broadbeach and Coolangatta.

Intoxicated pedestrians walking home can be at risk of being in traffic accidents or of being victims of robberies or assaults. 'Drink walking' related crashes and assaults occur mostly at night and at the end of the week in and around licensed premises.

The campaign is focused on encouraging people to have a transport plan in place when visiting the entertainment precincts . The safety messages being promoted are about making sure patrons are aware of the transport options available and helping them to avoid taking unnecessary risks.

Council is committed to ensuring a safe and welcoming city and this initiative also focuses on improving amenity for local residents by reducing levels of noise, litter and wilful damage to properties caused by intoxicated pedestrians.

Key information