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Community

Delivering services and initiatives that promote a sense of personal safety, well-being and belonging within the community.

Graffiti removal

The most effective way to prevent further graffiti is to clean it up quickly.

City of Gold Coast (City) supports a 'rapid removal' policy for graffiti. Offensive graffiti is given priority and is usually removed within one working day.

As of 1 July 2010, City of Gold Coast no longer requires written consent of property owners prior to removing publicly visible graffiti. This is in accordance with State Government legislation under the Summary Offences Act 2005, this means that City officers can remove graffiti more quickly for our community.

If we do happen to remove graffiti on your property as a part of this service, our team will leave you a notice to let you know.

Remove it

City of Gold Coast offers a free service to remove graffiti from private property, provided the damage is accessible from public land (e.g. boundary fences).

To report graffiti on your property, call the Graffiti Hotline on 07 5581 7998, email  or report it on our new mobile app.

We also provide free graffiti removal kits so you can easily and quickly clean your property. These removal kits are available from all City of Gold Coast Customer Service Centres.

You can also use methylated spirits, mineral turpentine, paint stripper and even oven cleaner to remove graffiti. These products contain toxic chemicals, so make sure you wear protective clothing, including a mask, and ensure they are stored out of children's reach in a locked cupboard.

Most graffiti occurs on painted surfaces. Painting over the graffiti is another quick method of removal, but be careful to avoid a patchwork effect. Keep any unused paint and a brush handy for fast removal of tags.

Professional graffiti removal companies are listed under graffiti or paint removal services in the Yellow Pages.

Report it

City of Gold Coast Mobile App

You can now report graffiti on the Gold Coast through City of Gold Coast's new mobile app. The City of Gold Coast app has been designed for reporting non-emergency civic issues.

View our Mobile app page for more information.

To report graffiti on City, Energex or other private properties, either use our new app, call our hotline on 07 5581 7998 or email .

Please note:

City of Gold Coast can only remove graffiti from private property when the graffiti is accessible from public land, for example from a footpath or park.

Under Local Law Number 8 (Public, Health Safety and Amenity), the City may be able to take compliance action against property owners who fail to remove graffiti on private premises which is visible from a public place. 

To report graffiti on other property, please contact the relevant agency: 

Department of Transport and Main Roads

For graffiti on sound barrier fences, concrete dividing fences, traffic signal boxes on main roads and motorways:

  • Phone: 07 5596 9500

Australia Post

For graffiti on red street mail boxes, express post mail boxes and large mail holding boxes:

  • Phone: 13 13 18

Telstra

For graffiti on phone boxes, concrete cylindrical pillars and rim boxes:

  • Phone: 1800 22 44

Queensland Rail

For graffiti on and along the rail corridor:

  • Phone: 1800 643 443

Find links to websites for these agencies below.

If you have evidence of a graffiti vandal, call Crime Stoppers on 1800 333 000. Anonymity is guaranteed and cash rewards of up to $1000 are paid for information leading to an arrest.

Key information