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Strong community vision

City of Gold Coast works hard to address issues that affect everyone in our community. We also identify and work with groups that need specialised support.

People with disabilities

Creating an accessible and inclusive city

Our aim is to create a city where people of all ages and abilities can live, visit and do business. Find details about our work to create an accessible city, plus contacts for community programs, support services and more information below.


Gold Coast City Transport Strategy 2031

Our plan to increase access and inclusion

Our Accessible and Inclusive City Action Plan (AICAP) contains more than 170 actions to improve access and inclusion.

For more information visit our AICAP web page.


Man walking dog while pushing wheelchair

Community information and support

The City delivers an online community directory with contacts for everything from legal advice and advocacy, to the hire of assistive products and equipment. To access the directory visit the Gold Coast Community Directory.


Southport Broadwater beach matting

Beach access

There are beach access points, pontoons and platforms throughout the city. Southport Broadwater Parklands also includes beach matting alongside the swimming enclosure.

Visit our beach access page.


Lady using accessible library chute

Accessible programs and activities

There is a range of programs and activities on offer in our city. For more information visit our accessible programs and activities page.


Couple looking at recycling calendar

Assistance services at home

The City provides assistance, resources and community contacts for at home services. For more information visit our assistance for people with a disability page.


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Discounts and concessions

People with a disability may be eligible for discounts and concessions to assist with the cost of living. For more information visit our discounts and concessions page.


Kurrawa all abilities playground

Children of all abilities

The City provides accessible play spaces, resources and contact information for families. Visit our Children of all abilities page for more information.


Tram stopped at station

Transport and parking

There are various accessible transport options available in the city. For more information visit our Community transport page.


Woman and children walking in park

Access in the community

The City provides accessible facilities including a change room facility for people with high support needs at the All Abilities Playground at Kurrawa-Pratten Parklands, Broadbeach. The facility includes an accessible change room, designed for residents and visitors with high physical support needs. Features include a ceiling tracking hoist, height adjustable change table and accessible toilet. The change room is accessed by the MLAK (Master Lock Access Key) national key system.

For more information about the facility and obtaining a key visit the All Abilities Playground page.

To find out more about access in our parks visit the Parks and recreation page.

To locate accessible toilets in the city visit the National Public Toilet Map.


Access to information

Access to information

We endeavour to provide information that is accessible to everyone.

If you require information in an alternate format, please let us know via our contact us page.


Bundall administration building

Report a problem

Information is available on our website to assist with resolving or reporting a problem. For more information visit our Report a problem page.


Related information

Jump to key information

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