People with disabilities
Creating an accessible and inclusive city
Our aim is to create a city where people of all ages and abilities can live, visit and do business. Find details about our work to create an accessible city, plus contacts for community programs, support services and more information below.
Our plan to increase access and inclusion
Our Accessible and Inclusive City Action Plan (AICAP) contains more than 170 actions to improve access and inclusion.
For more information visit our AICAP web page.
Community information and support
The City delivers an online community directory with contacts for everything from legal advice and advocacy, to the hire of assistive products and equipment. To access the directory visit the Gold Coast Community Directory.
There are beach access points, pontoons and platforms throughout the city. Southport Broadwater Parklands also includes beach matting alongside the swimming enclosure.
Visit our beach access page.
Accessible programs and activities
There is a range of programs and activities on offer in our city. For more information visit our accessible programs and activities page.
Assistance services at home
The City provides assistance, resources and community contacts for at home services. For more information visit our assistance for people with a disability page.
Discounts and concessions
People with a disability may be eligible for discounts and concessions to assist with the cost of living. For more information visit our discounts and concessions page.
Children of all abilities
The City provides accessible play spaces, resources and contact information for families. Visit our Children of all abilities page for more information.
Transport and parking
There are various accessible transport options available in the city. For more information visit our Community transport page.
Access in the community
The City provides accessible facilities including a change room facility for people with high support needs at the All Abilities Playground at Kurrawa-Pratten Parklands, Broadbeach. The facility includes an accessible change room, designed for residents and visitors with high physical support needs. Features include a ceiling tracking hoist, height adjustable change table and accessible toilet. The change room is accessed by the MLAK (Master Lock Access Key) national key system.
For more information about the facility and obtaining a key visit the All Abilities Playground page.
To find out more about access in our parks visit the Parks and recreation page.
To locate accessible toilets in the city visit the National Public Toilet Map.
Access to information
We endeavour to provide information that is accessible to everyone.
If you require information in an alternate format, please let us know via our contact us page.
Report a problem
Information is available on our website to assist with resolving or reporting a problem. For more information visit our Report a problem page.
- Accessible and Inclusive City Action Plan 2014-2019
- Anti-discrimination and advocacy for people with disabilities
- Beach access points and platforms for wheelchairs
- Community transport for people with disabilities and seniors
- Council Cab Service
- Gold Coast Community Directory
- Gold Coast Community Guide
- Grants and funding for people with disabilities
- Inclusive celebrations and events
- Libraries services & collections
- Parks and recreation
- Statistics for people with disabilities on the Gold Coast