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Safety Camera Network

A valuable resource for police and other agencies, creating a safer environment for all.

Gold Coast Safety Camera Network

City of Gold Coast’s Safety Camera Network was established in 1998 and aims to support a safer environment for those who visit, live and work in the city.

The Safety Camera Network has grown significantly and now includes 215 cameras operating in Surfers Paradise, Broadbeach, Southport, and Coolangatta. The cameras are monitored 24 hours a day, seven days a week by licensed operators within a central control room. Areas monitored by the Safety Camera Network are clearly signed.

The Safety Camera Network Program

The Safety Camera Network is a valuable resource used by police and other agencies to enhance public safety outcomes. Licensed Safety Camera Network operators proactively monitor images, detect incidents and notify police to ensure a timely police response.

The objectives of the Safety Camera Network are to:

  • enhance the community's perception of safety
  • support a timely and consistent police response to incidents
  • reduce crime and disorder by deterring potential offenders
  • assist in the prevention and early detection of crime committed in a public area
  • assist with tracking person/s who are suspected of having committed an offence
  • facilitate the apprehension and prosecution of offenders
  • assist in locating lost children within the precincts.

The cameras are strategically placed in areas where anti-social behaviour, alcohol-fuelled violence and criminal activity are most likely to occur. Images from the cameras are relayed back to a central control room and streamed live to local police stations. The control room has communication links established with police, private security providers, late-night licensed venues, and The Chill Out Zone.

Application for footage

STEP 1: Confirm footage is available:

Please contact the Safety Camera Network on telephone 07 5581 6642 with detailed information of incident (i.e. date, time, location, description of what occurred). Reviewing footage is time consuming, therefore the more specific the information provided, the more efficient the searching will be. A request for footage may take up to five working days.

STEP 2: Apply to access footage:

1.     Submit an access application for information release under the Right to Information Act 2009 or the Information Privacy Act 2009 (IP Act). These are the two key Acts people can use to access documents held by the City. Please email rtiip@goldcoast.qld.gov.au for further assistance.

2.     Submit an Evidence Act application. If you are a party in civil legal proceedings, you can apply directly to the City to inspect or obtain copies of documents under Section 134A of the Evidence Act 1977. If you are a party in criminal legal proceedings, please check the Department of Justice and Attorney General website for advice on accessing information for use in these proceedings.

Types of incidents recorded by the program

Incidents recorded include anti-social behaviour, alcohol-related violence, criminal activity, and public order issues.

Storage of footage

Images recorded by the Safety Camera Network are kept for 28 days. If no request to view or access footage has been made during this period, the electronic media is overwritten.

Safety camera locations

  • Broadbeach
  • Coolangatta
  • Southport
  • Surfers Paradise.

Download the maps outlining safety camera locations.

Further information

For enquiries and further information about the Safety Camera Network, please telephone 07 5581 6642.

Making a complaint

To make a formal complaint about the Safety Camera Network, please refer to the complaints process.

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