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Council

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RTI Access Applications

Information on applying for access to Council information

Applying for access

Requests for access to documents under Right to Information (RTI) and Information Privacy (IP) legislation exclude documents that are already available via other means.

For example, minutes of Council meetings are readily available public documents, which can be accessed by the community. So before making a formal Right to Information application, check Council's website or contact Council about the location of information.

For documents that are not available through other avenues of access, applications need to be made in writing, via a letter, to Council's RTI/IP decision-maker or by downloading and completing an application form.

The Right to Information and Information Privacy Access form can be downloaded from the Queensland Government's Right to Information website.

The Information Privacy Personal Information Amendment Application form can also be downloaded from the Personal Information Amendment section of their website.

Letters or the completed application form must be addressed and forwarded to:

RTI/IP Decision-Maker
Gold Coast City Council
PO Box 5042
Gold Coast  MC  9729

or email rtiip@goldcoast.qld.gov.au.

All applications must clearly identify the specific documents requested or provide sufficient information about the documents, to enable the decision-maker to identify the documents being sought.

Fees and charges

Access to documents that are not related to an individual’s personal information will incur an application fee of $41.90 and possibly processing charges of $6.45 for each 15 minutes, or part there of, spent dealing with the application.

The processing charges will only be applied if the total time taken to process the application is more than five hours. A further charge of $0.20 will be incurred for each black and white copy of an A4 document.

No charges are incurred for access to documents or parts of documents that relate to an individual’s personal information. Examples of personal information are described below.

However, documents which contain both personal information and non-personal information will incur an application fee and processing charges as detailed above.

Payment by credit card of the statutory Right to Information application fee cannot be accepted from the Right to Information and Information Privacy Access application form. Please contact the Council's Right to Information unit on (07) 5581 7501 to have a Credit Card Payment Form emailed to you.

Personal information

Personal information is information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.

Examples of personal information include:

  • a person's name, address, phone number or email address
  • a photograph of a person
  • the fact that a person is a member, or leader, of an association and their attendance at meetings
  • a persons' medical details or health information
  • details about a person's religious or sexual preferences
  • details about a person's membership of a trade union or professional body.

Key information