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Water quality

We are committed to providing the highest quality of water at all times and have ongoing monitoring and management programs to ensure we consistently meet expectation.

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Choose Tap

The City of Gold Coast is helping customers to enjoy a healthy, environmentally friendly and low-cost community lifestyle through its Choose Tap program.

The Choose Tap message is simple: tap water is the best choice for your health, the environment and your hip pocket. Additionally, by reusing a personal water bottle, drinking tap water is a convenient alternative to purchasing bottled water.

The benefits of choosing tap

Our tap water is significantly cheaper, 649 times cheaper in fact, than the average plastic bottle of water (our average cost per litre is $0.0039, whereas the average bottle of water from supermarkets costs $2.53 per litre).

From an environmental perspective, results from a study completed by Healthy Land and Water in 2014-15, showed water bottles were among the three highest items of litter throughout our waterways.

Choose Tap also plays a valuable role supporting community sport, local festivals, education, parks and gardens, the health sector, the business sector and cafes and restaurants.

Water quality

Providing our customers and community with safe, reliable, high-quality drinking water is our priority. Our scientific staff conduct comprehensive water monitoring through regular sampling and testing to achieve this. The City’s water is among the highest quality and continues to meet the Australian Drinking Water Guidelines 2011. For more information on our water quality and testing, visit the Water quality page.

Water refill points

Water refill stations are being installed in public spaces across the Gold Coast so adults and children have access to free drinking water where they need it most. Keep a look out at your favourite location for one of our hydration stations and make sure to bring you own water bottle to refill!

Twenty permanent water refill points consisting of water bubblers and two bottle filling nozzles, have been installed at prominent Gold Coast locations to increase accessibility to tap water for public consumption. Be Smart, Choose Tap.

Completed installations are located at:

To find out where your nearest refill point is located, download the Choose Tap app.

Portable hydration stations at events

Click to enlargePortable hydration stations

Portable hydration stations

Choose Tap at your next Gold Coast event.

As part of our commitment to promoting our high quality drinking water and reducing single use plastic bottles, community groups and event organisers on the Gold Coast now have the opportunity to access portable hydration stations for use at local community events. The loan of stations is free for eligible events (eligibility criteria applies, see below).

To enquire about the Choose Tap portable hydration stations at your event please email choosetap@goldcoast.qld.gov.au for more information.

Eligibility criteria

Each request to loan portable hydration stations will be assessed on a case-by-case basis using the following criteria (confirmed bookings are dependent on the availability of units). You must meet all of these requirements to be eligible to loan a portable hydration station:

  • for use at Gold Coast not-for-profit community events only with at least 500 people expected (no private parties)
  • for use at local clean-up events by request
  • current public liability insurance of $10 million
  • location must allow for easy access to mains water and water tap connection (units must be situated within five metres of a mains water tap)
  • set-up location must allow for adequate drainage
  • a minimum of two weeks notice is required
  • event organisers agree to be responsible for promoting drinking tap water and the location of hydration stations
  • event organisers agree to be responsible for the safe transportation of the units
  • maximum of four bookings per organisation per calendar year.

Download the Choose Tap brochure.

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