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Water and sewerage
Our job is to provide safe and reliable water and sewerage services to the Gold Coast, in cooperation with South East Queensland Water (Seqwater) to protect our community’s health and lifestyle and help build future prosperity and opportunities.
Help and advice
- Pay your water and sewerage notice, check account balances, set up a payment plan, register to receive water notices by email, notify of a change of address - all online
- Reading your water notice and your water meter
- Report a water leak on public land
- What to do about a sewage blockage and overflow
- Connecting to our water and sewerage network
Water and sewerage interruptions
- for information on water and sewerage interruptions near you visit our Media Centre.
- find information on water and sewerage projects which are either in progress or planned for the Gold Coast region
- search and view maintenance and constructions projects in your area.
Residential
- Find out how to check for concealed water leaks
- Our Water and sewage leakage relief policy can help with higher water bills caused by a concealed leak (conditions apply)
- State Government pensioner water subsidy - find out if you're eligible
- Illegal stormwater connections
- Rainwater tanks and water saving tips
- Water pressure
Business and development
Sustainability programs
- Water quality - our Scientific Services laboratory specialises in microbiological, chemical and physical water quality testing
- Home Watersaver and School Watersaver programs
- Smart Approved Water Scheme
- Sustainable water, including water conservation measures
- Water Efficiency Labelling Scheme (WELS)
Connecting with our water and sewerage customers
- Our connecting with you page is a customer focused resource area containing: latest announcements, reports, forums and publications.
- You can also find out what's going on in your suburb by visiting our Media Centre at any time.
Related information
Jump to key information- Libraries
- Media Centre
- Find a park
- Alerts
- Find a waste centre
- Report a problem
- Contact us
- Forms & applications
- Events
- Have your say
- Payments
- Permits and licensing
- Disaster management
- Community Directory
