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Water and sewerage projects

The planning and delivery of water and sewerage infrastructure and research projects will ensure our infrastructure is sustainable and meets future growth needs.

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Water and sewerage projects

The City is actively involved in the planning and delivery of water and sewerage infrastructure and research projects to ensure our infrastructure is sustainable and has the capacity to meet future growth needs.

Maintenance projects

Maintaining and improving infrastructure is imperative to our daily operations to provide safe, reliable and high quality water and sewerage services to our customers.

This includes maintenance and upgrades to the City's distribution and retail infrastructure.

Visit our maintenance and construction projects page to find out about projects that are either planned or in progress in your area.

Visit our Media Centre for details of planned and unplanned water interruptions.

Infrastructure projects

Infrastructure upgrades, the construction of new assets and the provision of additional water services, including dual reticulation, form a key part of our approach to a sustainable water future.

Major projects

We implement major projects to ensure the community has a high standard of water supply and sewerage services. Examples include:

Research projects

Research is essential to improve water services. It provides an opportunity for us to collaborate on projects that will benefit the community and the environment. We facilitate and support research and development with industry, government and educational institutions.

Note: There are currently no research projects being undertaken.

For information about current water and sewerage projects see our Projects and strategies page.

Preparing for interruption of water services

Should you experience an interruption in your water service, this may be due to one of the above mentioned projects or unplanned work, such as a hydrant repair or water leak.

While we will always work quickly to restore your water service, we do recommend preparing for both planned and unexpected water outages. We recommend having approximately four litres of water per person per day set aside for drinking.

For planned water outages, you should receive a letter indicating the expected type of work and timing it will take.

We recommend you consider the following to prepare for your water shutdown:

  • Place some drinking water in your fridge.
  • Fill a tub or bucket with water to use for toilet flushing, or make alternative arrangements for accessing a toilet away from your home if necessary. Pour water from the bucket into your toilet bowl to flush, but only flush when absolutely necessary. Please only lift the tub or bucket if you believe you can safely do so.
  • Use anti-bacterial hand sanitiser for hand washing.

In some instances, your water may become discoloured following a water interruption. This is potentially due to some air and debris entering the pipes.

To help rectify the discolouration, we recommend the following:

  • Do not drink discoloured water.
  • Run cool water from the tap furthest from the water meter for several minutes until the water runs clear. Do this before any other water-using device is operated.
  • Avoid washing any laundry until the taps have been flushed, to avoid staining from water discolouration.
  • Do not run hot water immediately.
  • Discard any ice cubes that were automatically produced in your fridge or freezer during the water interruption.

Should water continue to remain dirty after more than 10 minutes, please call 1300 000 928 as we may need to investigate further.

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