This service is currently restricted to urban properties of the Gold Coast.
Included suburbs: Arundel, Ashmore, Benowa, Biggera Waters, Bilinga, Broadbeach, Broadbeach Waters, Bundall, Burleigh Heads, Burleigh Waters, Carrara, Clear Island Waters, Coolangatta, Coombabah, Coomera, Currumbin, Helensvale, Highland Park, Hollywell, Isle of Capri, Kirra, Labrador, Main Beach, Mermaid Beach, Mermaid Waters, Merridown, Merrimac, Miami, Molendinar, Monterey Keys, Nobby Beach, Park Lake, Pacific Pines, Palm Beach, Paradise Point, Paradise Waters, Parkwood, Rainbow Bay, Robina, Runaway Bay, Sorrento, Southport, Sovereign Island, Studio Village, Surfers Paradise, The Spit, Tugun and Varsity Lakes.
Suburbs for assessment: Bonogin, Currumbin Waters, Elanora, Gilston, Hope Island, Jacobs Well, Maudsland, Mudgeeraba, Nerang, Ormeau, Oxenford, Pimpama, Reedy Creek, Steiglitz, Tallai, Tallebudgera, Upper Coomera, Willow Vale, Worongary and Yatala.
Suburbs that are currently unable to participate in the green waste collection service: Advancetown, Alberton, Austinville, Bonogin Valley, Cedar Creek, Clagiraba, Currumbin Valley, Gaven, Gilberton, Guanaba, Kingsholme, Lower Beechmont, Luscombe, Mount Nathan, Natural Bridge, Neranwood, Norwell, Numinbah, South Moreton Bay Island, South Stradbroke Island, Sanctuary Cove, Springbrook, Stapylton, Tallebudgera Valley, Wolfdene, Wongawallan and Woongoolba.
||$52 per year
||$47.27 per year
|$39.30 deposit (refundable*)
Once the online form is submitted, property owners will be charged in their rates for the service from the date of bin delivery.
Tenants can pay in person at one of our administration centres or pay by post using the PDF form - Green waste service - rental properties (see payment instructions on the form).
If tenants wish to make a secure online payment, complete our online form.
* The deposit is refundable following cancellation of service by the applicant and only after the bin has been retrieved by the City.
Rates and charges are reviewed annually, and the charge may vary in the next rating year.
- Check that your property address is included in the green waste service area.
- Use our online application form below or call 07 5667 5976.
- If your property is within the suburbs for assessment area please submit an application online and a Waste Management Officer will review the property address and get back to you. You can also call 07 5667 5976.
Register for a new green waste bin
The green waste bin is collected on the same day as the general waste bin, but on the alternate week to the yellow lid recycling bin. You can find out which week to place the green waste bin kerbside by using the online bin day finder. You can print out your individual recycling calendar from the online bin day finder or use the generic Recycling Calendar fridge card. If you would like a pre-printed generic Recycling Calendar fridge card sent to you, order online or call 07 5667 5976.
To accommodate changes in traffic conditions and increased waste service demands, all bin collection times will change before, during and after the Games.
From 18 March onwards, to help ensure that your bin collection isn’t missed, please place your bins out the night before your normal service day, where our waste truck can access it easily. Bring your bin in as soon as you can after servicing.
Please be aware that due to changes in traffic conditions and increased waste service demands during this period, we won’t be able to return for missed services.
To ensure your green waste bin is serviced each fortnight:
- place the bin kerbside the night before collection
- the lid should be closed
- do not over fill the bin
- do not place soil, bark, treated timber, tree stumps, nappies, plastic bags or other inappropriate material in the green waste bin
- ensure tree branches are less than 15 centimetres in diameter and no longer than 40 centimetres.
From 19 March to 20 April, inclusive, your bin collection could occur any time during the day or night of your normal bin collection day – please allow 24 hours after your normal collection day to determine whether the service has been completed.
If your bin was not collected and we can confirm there was a genuine missed service, we still cannot guarantee that we will be able to return for the missed service during GC 2018. If we do not return then:
- you will need to wait until the next scheduled collection day if possible, or
- take your green waste to your nearest waste and recycling centre for free (excluding Merrimac, which will be closed between 2 and 15 April).
We apologise for any disruption that you might experience and thank you for your understanding during this time.
The online form below can be used for requests to: repair damaged bins that are broken or missing parts; replace missing/stolen bins; remove offensive graffiti.
Cleaning, removing odours and other cosmetic issues related to bins are the responsibility of the user. Graffiti removal kits are available free of charge from our Customer Service Centres for bins that have been vandalised with general graffiti.
Please complete our online form below to request a repair or replacement for your residential bin.
Request a repair or replacement green waste bin
GC2018: If your bin needs replacing or fixing, please be aware there will be delays to this service over the Games period.