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Green waste bin collection

For around $1 per week, you can have a 240 litre green waste bin at your home. All your garden clippings, palm fronds, leaves, branches and green waste can be collected every fortnight, saving you precious time.

Green waste bins are an easy and affordable way for residents and businesses to quickly and easily dispose of their green garden waste. The green waste bin is serviced fortnightly on the alternate week to the yellow lid recycling bin.

The green waste bin can accept grass clippings, palm fronds, prunings, weeds, leaves and small branches.

Both property owners and tenants can apply for this service. Fees apply for this service.

The service is currently restricted to urban properties of the Gold Coast and is available in 240 litre bin size only. Check your service eligibility below.

Is my suburb eligible for this service?

This service is currently restricted to urban properties of the Gold Coast.

Included suburbs: Arundel, Ashmore, Benowa, Biggera Waters, Bilinga, Broadbeach, Broadbeach Waters, Bundall, Burleigh Heads, Burleigh Waters, Carrara, Clear Island Waters, Coolangatta, Coombabah, Coomera, Currumbin, Helensvale, Highland Park, Hollywell, Isle of Capri, Kirra, Labrador, Main Beach, Mermaid Beach, Mermaid Waters, Merridown, Merrimac, Miami, Molendinar, Monterey Keys, Nobby Beach, Park Lake, Pacific Pines, Palm Beach, Paradise Point, Paradise Waters, Parkwood, Rainbow Bay, Robina, Runaway Bay, Sorrento, Southport, Sovereign Island, Studio Village, Surfers Paradise, The Spit, Tugun and Varsity Lakes.

Suburbs for assessment: Bonogin, Currumbin Waters, Elanora, Gilston, Hope Island, Jacobs Well, Maudsland, Mudgeeraba, Nerang, Ormeau, Oxenford, Pimpama, Reedy Creek, Steiglitz, Tallai, Tallebudgera, Upper Coomera, Willow Vale, Worongary and Yatala.

Suburbs that are currently unable to participate in the green waste collection service: Advancetown, Alberton, Austinville, Bonogin Valley, Cedar Creek, Clagiraba, Currumbin Valley, Gaven, Gilberton, Guanaba, Kingsholme, Lower Beechmont, Luscombe, Mount Nathan, Natural Bridge, Neranwood, Norwell, Numinbah, South Moreton Bay Island, South Stradbroke Island, Sanctuary Cove, Springbrook, Stapylton, Tallebudgera Valley, Wolfdene, Wongawallan and Woongoolba.

How much will it cost?

Annual fee Deposit
Property owners $52 per year No deposit
Tenants $47.27 per year
$39.30 deposit (refundable*)

Once the online form is submitted, property owners will be charged in their rates for the service from the date of bin delivery.

Tenants can pay in person at one of our administration centres or pay by post using the PDF form - Green waste service - rental properties (see payment instructions on the form).

If tenants wish to make a secure online payment, complete our online form.

* The deposit is refundable following cancellation of service by the applicant and only after the bin has been retrieved by the City.

Rates and charges are reviewed annually, and the charge may vary in the next rating year.

Property owner registration process

  1. Check that your property address is included in the green waste service area.
  2. Use our online application form below or call 07 5667 5976.
  3. If your property is within the suburbs for assessment area please submit an application online and a Waste Management Officer will review the property address and get back to you. You can also call 07 5667 5976.

Register for a new green waste bin

Tenant registration process

  1. Check that your property address is included in the green waste service area.
  2. If your property is in a 'suburb for assessment' area call 07 5667 5976 or email to check eligibility.
  3. If yes, proceed to completing an application
  4. If you wish to pay in person at one of our customer service centres or pay by post, download and complete the form - Green waste service - rental properties
  5. If you wish to make a secure online payment, complete our online form by following the link below. After completing this form, you will receive two separate payment forms (annual fee and refundable deposit) by email. Both forms must be submitted to complete payment.

Find the link to the Green Waste Service for Rental Properties application form and online application form below.

Which week is the green waste bin collected?

The green waste bin is collected on the same day as the general waste bin, but on the alternate week to the yellow lid recycling bin. You can find out which week to place the green waste bin kerbside by using the online bin day finder. You can print out your individual recycling calendar from the online bin day finder or use the generic Recycling Calendar fridge card. If you would like a pre-printed generic Recycling Calendar fridge card sent to you, order online or call 07 5667 5976.

Top tips for the kerbside green waste service

To ensure your green waste bin is serviced each fortnight:

  • place the bin kerbside the night before collection
  • the lid should be closed
  • do not over fill the bin
  • do not place soil, bark, treated timber, tree stumps, nappies, plastic bags or other inappropriate material in the green waste bin
  • ensure tree branches are less than 15 centimetres in diameter and no longer than 40 centimetres.

Missed green waste bin collection

If it is your collection day and your bin collection has been missed, please call us on 07 5667 5976 between 8am and 5pm on business days to have this problem investigated.

We ask that you include your contact details, address, bin type and any possible reason that the bin may not have been emptied. There are several reasons why a bin does not get collected, the main ones being:

  • the bin was not put out in time
  • the bin was not able to be reached by the truck (cars parked in front or other obstructions)
  • the bin is overfull or contains materials that are not allowed
  • driver error.

Please remove the problem with the bin before calling us. Our contractors will return as soon as possible.

Damaged or stolen green waste bin

The online form below can be used for requests to: repair damaged bins that are broken or missing parts; replace missing/stolen bins; remove offensive graffiti.

Cleaning, removing odours and other cosmetic issues related to bins are the responsibility of the user. Graffiti removal kits are available free of charge from our Customer Service Centres for bins that have been vandalised with general graffiti.

Please complete our online form below to request a repair or replacement for your residential bin.

Request a repair or replacement green waste bin

Find the link to more frequently asked questions below.

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