City of Gold Coast

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Water & sewerage services

City of Gold Coast's water and sewerage network and assets are worth more than $3.7 billion and include:    

Although the City is the water and sewerage service provider, the State Government owns the bulk water supply. This includes the Hinze Dam and Tugun Desalination Plant. The State Government sets the wholesale price that the City pays for water, which is passed on to customers.

The State Government owns the drinking (potable) water treatment plants.

Find more information about our water services in the fact sheet, Our role in delivering water to the Gold Coast.

Water and sewerage enquiries

The contact telephone numbers for water and sewerage enquiries are 1300 000 928 or 07 5667 5801.

All water enquiries and payments are supported across the Gold Coast at our customer service centres.

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