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Water and sewerage tariff reform

The City of Gold Coast is reforming the way we charge our customers for water and sewerage services. The reform process commenced three years ago with aims of simplifying existing tariffs while ensuring tariffs reflect a user pays approach.

What has been implemented to date:

What we are proposing

The tariff reform process is ongoing with a number of changes proposed to be implemented from 1 July 2017. The proposed reforms will consider:

We are currently determining the impact the proposed tariff reform options will have on our customers. We will engage with impacted non-residential customers later this year.

If you are a non-residential customer we encourage you to subscribe to our Better Business Forum and receive regular updates on the tariff reform project and engagement process.

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