Some online services and payment options will be unavailable from 6pm on Saturday 16 February to 11pm on Sunday 17 February 2019. If you are unable to access links or online forms during this time, please try again later.
We apologise for this inconvenience and thank you for your patience.
Click on the subjects below to find out more about your problem and, if you cannot resolve the issue yourself with the information provided, complete our online form to have your issue investigated.
For urgent and/or hazardous situations where public safety may be at risk phone 1300 GOLDCOAST (1300 465 326) or 07 5582 8211.
Report barking dogs or excessive noise from other domestic animals, roaming, lost or found pets.Report a problem - Animals
Report City assets that need repairing, refilling, mowing, a clean or tidy-up.Report a problem - City parks and beaches
Report dangerous building works or structures, earthworks, party houses and illegal use of properties.Report a problem - Development compliance
Report graffiti, littering, illegal dumping, damaged or stolen bins, and abandoned shopping trolleys.Report a problem - Graffiti, rubbish & illegal dumping
Find more information about common noise nuisances and how to report them.Report a problem - Noise
Report pollution associated with water, dust, open-air fires, etc.Report a problem - Pollution
Report public health and safety problems including unhygienic, unsafe or unlicensed activities.Report a problem - Public health & safety
Report any problems with City roads or footpaths such as potholes or damaged kerb and channel.Report a problem - Roads and footpaths
Report overgrown or dead trees and vegetation on City land or illegal tree works taking place.Report a problem - Trees and vegetation
Report illegally parked and abandoned vehicles, hooning, heavy vehicles on private land and obstruction of driveways.Report a problem - Vehicles