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Use our online services

Request a service, make a payment, manage your Council accounts, apply for a licence and more.

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Online services

Notice of planned website maintenance

From 6pm Friday 21 June to 10pm Sunday 23 June City of Gold Coast websites will be unavailable for planned maintenance.

From 5.30pm Saturday 29 June to 6pm Sunday 30 June some online services (including online forms for lodgement of applications) and payment options will be unavailable.

If you are unable to access links or online forms during this time, please try again later. We apologise for this inconvenience and thank you for your patience.

Save time, go online. Register your dog; apply for a licence, permit or development application; pay your rates; email general enquiries / forward feedback and compliments; or check your balance before you pay - these are just a few of the things you can do online. See below for many more, including other ways to get in touch with us.

My Account

My Account is a secure and convenient way to manage your council services online.

Find out more and create your account today.

Rates and water notices

Report a problem

Registering dogs

Waste services

Planning and building

Permits, licensing, fines

News, jobs, community directories

Parks and community centres

Business programs

Feedback and compliments

If you would like to provide feedback or compliments please use our online form below:

Submit feedback or compliments

Alternatively, you can email general enquiries to us at

The following minimum requirements will ensure the best experience when using these online forms:

  • a compatible web browser (we recommend the use of Internet Explorer 9 or above)
  • Adobe Reader (version 9.5 or later) set as your default PDF viewer.

Related information


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