banner image
Spotted something that needs attention?

Complete our online request form to have your issue investigated.

Report a problem - Planning and building compliance

Find information on how to check if a development approval is in place, confirm what noise restrictions relate to building works and other construction, or report your compliance issue online, by selecting from the list below.

Illegal use of premises, illegal building works and structures

City of Gold Coast (City) is committed to maintaining a safe community. To help us care for our community we need your help and feedback. If you observe instances of illegal building work, dilapidated/dangerous building work, illegal use of premises (including use as a party house), illegal land fill, or any other development issues that impact your community please report it.

To see if a development approval has been issued, please use our PD Online service. This is a self-help planning and development tool where you can access basic property information, and find information about development applications by property or by application number.

PD Online can assist you with the following:

  • Property enquiry
  • Development application tracking (DA tracking)
  • Map search
  • City Plan.

Please note, any approvals prior to 2006 cannot be accessed via PD Online.

Party Houses - for further information about State Government laws introduced in late 2014 to regulate residential premises being used as Party Houses, visit our Temporary Local Planning Instrument No. 3 (Party houses) 2017 page.

If you believe that someone is conducting an illegal business or one which does not comply with the conditions of its approval, please complete our online form below.

Report a problem online

Use this online form to report your issue to City of Gold Coast.

Driveways; stormwater (private property); erosion/sediment from building works; other compliance issues

If you are experiencing problems resulting from non-compliant driveways, stormwater, erosion or sediment from building works, changes to ground level, and swimming pool fencing, please complete our online form below.

Report a problem online

Use this online form to report your issue to City of Gold Coast.

Non-compliant pool fencing

It is the responsibility of property owners to ensure that pool barriers are compliant and meet with state government pool safety laws introduced in 2009. Owners of existing pools have until 30 November 2015 to comply (or before if selling or leasing your property). For more information, visit the Queensland government's Pool safety page.

If you would like to report non-compliant swimming pool fencing, please complete our online form below.

Report a problem online

Use this online form to report your issue to City of Gold Coast.

Construction noise

The City restricts the hours for construction on some development sites. For more information about those restrictions or to lodge a complaint, visit our Report a problem - Noise nuisance page.

Related information

Jump to key information

ADVERTISEMENT