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Report a problem - Water and sewer

Water leaks

City of Gold Coast is responsible for water leaks from the supply system up to and including the water meter.

Water leaks that occur from water pipes and fittings on your side of the water meter are the responsibility of the property owner. For information on how to check for water leaks on your property, visit our Water leaks page. 

No water? Details of water interruptions in the city can be found on our Alerts page.   

To report a major water leak on public land, e.g. a burst water main, or an issue with no water (if your street is not listed on our Alerts page mentioned above), please call us on 1300 000 928 or 07 5667 5801.

For all other water leaks on City land, please complete the online form below or call either of the above numbers.

Report a problem online

Use this online form to report your issue to City of Gold Coast.

Sewage blockage and overflow

Find out what to do if your sewer pipes are blocked.

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