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Swimming pools

City of Gold Coast regulates swimming pools to ensure they are operated and maintained to an appropriate level that reduces risks to public health and safety. The role of the City is to monitor the standard of operations and provide compliance requirements that assist in providing a hygienic and safe swimming environment.

Applying for a new swimming pool licence

Select from the drop-down headings below for more information.

Is a licence required?

A licence is required for pools that operate under the following conditions:

  • aquatic centres
  • learn to swim pools
  • gym and health centre pools
  • holiday accommodation pools
  • club pools
  • private school pools
  • swimming pools under a body corporate of a group subdivision scheme (where there are three or more dwellings).

A licence is not required for State school swimming pools, City of Gold Coast pools or a swimming pool at single or two residential dwellings.

How to apply

Before submitting your application, you should ensure the site has the appropriate development approval to prevent your application being delayed. Depending on the type, size and intended use of any permanent buildings and structures, building approval and certification from a building certifier may be required.

Once this has been confirmed, complete and submit a swimming pool licence application form.

The following documentation must be submitted with an application for a swimming pool licence:

  • Incident management policy
  • details of additional swimming pools/spas at the complex (if applicable)
  • alternative sanitiser product/manufacturer information (if applicable).

To avoid delays in your application, please ensure any supporting information is submitted with the completed application form.

No fees are required for this application.

Find a link to the swimming pool licence application form below.

Taking over an existing swimming pool

Select from the drop-down headings below for more information.

Researching the business

Prior to taking over an existing business you may wish to apply for a Health licence search to confirm the business’ swimming pool licence is current and to ensure the current owner is complying with licence conditions.

If the nature of the business is changing or you intend to alter the facilities, you may need development and/or building approval. We will contact you if additional information is required to process your application.

Find a link to the swimming pool licence application and Search Request forms below.

Making alterations to business or licence details

For minor changes to your licence, such as change of contact details please complete a swimming pool licence amendment application form.

For more complex changes, such as operational amendments, additional information will need to be submitted with a completed swimming pool licence amendment application form.

Find a link to the swimming pool licence amendment application form below.

Is a licence required?

A licence is required for pools that operate under the following conditions:

  • aquatic centres
  • learn to swim pools
  • gym and health centre pools
  • holiday accommodation pools
  • club pools
  • private school pools
  • swimming pools under a body corporate of a group subdivision scheme (where there are three or more dwellings).

A licence is not required for State school swimming pools, City of Gold Coast pools or a swimming pool at single or two residential dwellings.

Information for existing businesses

Select from the drop-down headings below for more information.

Amendments to a swimming pool licence

For minor changes to your licence, such as change of contact details please complete a swimming pool licence amendment application form.

For more complex changes, such as operational amendments, additional information will need to be submitted with a completed swimming pool licence amendment application form.

Find a link to the swimming pool licence amendment application form below.

Licence renewal

Swimming pool licences are renewed annually and are valid until 31 August each year.

  • If there are no change of details to your existing licence, visit our Payments page to find out how to renew your licence online, by phone or by post.
  • If details on your existing licence require amendment, contact us on 07 5667 5987 or visit a customer service centre.

Lost or damaged licence – how to request a request a replacement

Find a link to the Swimming pool licence - replacement approval documentation application form below.

Fees apply for the above request and are detailed on the application form. Payment can be made by:

  • cash, cheque or credit card at any of our customer service centres
  • cheques or money orders made payable to City of Gold Coast can be mailed, along with the completed application form, to City of Gold Coast, PO Box 5042 GCMC QLD 9726.

How to comply

It is the responsibility of you and your staff to ensure compliance with all requirements of the relevant legislation, in particular with regards to safe water quality in and safety/signage around your pool.

Find out more about compliance requirements for swimming pools.

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