Council Cab Service
Regain independence
Getting out and about is important for your wellbeing. Whether shopping or socialising the trip out of the house is a welcome break for many people.
The Gold Coast City Council Cab assists older people and those with disability with travel to their local shopping centre.
If you are over 60 years or you have a disability and you live in one of the catchment areas then you are eligible to travel. You can have a carer or dependents travel with you if you like.
Convenient and affordable
Services run on Tuesday, Wednesday or Thursday morning each week. Each Council Cab trip costs $2.00, that’s only $4.00 for a return journey. Now that’s great value.
It's door to door
The Council Cab will pick you up in the morning from your home, (the operator will give you an approximate time when you book), and take you to the shopping centre. If you have booked a return trip then they will take you home around lunchtime. You can confirm the times when you book.
It's easy to book
Booking is easy. Simply phone the number indicated beside your suburb in this brochure and ask the operator for the Council Cab. They will take your details. If you have a walker, trolley or other special needs just let them know when you book. You can reserve your seat at any time before midday on the day before service.
It's friendly and safe
People who use Council Cab tell us that they love the service. They find it safer than other transport and they enjoy sharing a coffee after shopping and making new friendships.
Hearing impairment
If you have a hearing impairment you can book through the ACE TTY service on 13 3677.
Wheelchair access
You can request a wheelchair accessible vehicle if required when you book.
Parcels and packages
We try to keep everyone happy and make sure that they go home with the right shopping. Zippered bags are great and green bags are easier to manage than plastic. If you need to bring a shopping cart or trolley just let the operator know.
Service interruptions
Certain times of the year get pretty busy on the Gold Coast, especially during occasional events (e.g. Melbourne Cup) and around Christmas, and some services can be disrupted so remember to check ahead for service details at these busy times.
Cancelling your booking
If you book and later decide not to travel then please remember to cancel your booking so that someone else can have a seat and to avoid inconvenience to fellow passengers.
Ashmore
Australia Fair - Tuesday mornings
Contact Gold Coast Cabs 131 008
Arundel
Runaway Bay Shopping Village - Thursday mornings
Contact Gold Coast Cabs 131 008
Benowa
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Biggera Waters
Runaway Bay Shopping Village - Tuesday mornings
Contact Gold Coast Cabs 131 008
Bilinga
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Broadbeach
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Broadbeach Waters
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Bundall
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Burleigh Heads
Burleigh Stocklands Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Burleigh Waters
Burleigh Stocklands Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Carrara
Nerang Centro or Nerang Mall - Thursday mornings
Contact Gold Coast Cabs 131 008
Coolangatta
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Coombabah
Runaway Bay Shopping Village - Thursday mornings
Contact Gold Coast Cabs 131 008
Clear Island Waters
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Currumbin
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Currumbin Waters*
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Elanora*
The Pines Shopping Centre on Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Ernest
Australia Fair - Tuesday mornings
Contact Gold Coast Cabs 131 008
Gaven
Helensvale Westfield Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Helensvale
Helensvale Westfield Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Highland Park
Nerang Centro or Nerang Mall - Thursday mornings
Contact Gold Coast Cabs 131 008
Hollywell
Runaway Bay Shopping Village - Thursday mornings
Contact Gold Coast Cabs 131 008
Hope Island
Runaway Bay Shopping Village - Thursday mornings
Contact Gold Coast Cabs 131 008
Kirra
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Labrador
Runaway Bay Shopping Village - Tuesday mornings
Contact Gold Coast Cabs 131 008
Main Beach
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Mermaid Beach
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Mermaid Waters
Pacific Fair - Wednesday mornings
Contact Gold Coast Cabs 131 008
Merrimac
Robina Town Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Miami
Burleigh Stocklands Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Molendinar
Runaway Bay Shopping Village - Tuesday mornings
Contact Gold Coast Cabs 131 008
Mudgeeraba*
Robina Town Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Nerang*
Nerang Centro or Nerang Mall - Thursday mornings
Contact Gold Coast Cabs 131 008
Oxenford
Helensvale Westfield Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Pacific Pines
Helensvale Westfield Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Palm Beach
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Paradise Point
Runaway Bay Shopping Village - Thursday mornings
Contact Gold Coast Cabs 131 008
Parkwood
Runaway Bay Shopping Village - Tuesday mornings
Contact Gold Coast Cabs 131 008
Reedy Creek*
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Robina
Robina Town Centre - Thursday mornings.
Contact Gold Coast Cabs 131 008
Runaway Bay
Runaway Bay Shopping Village - Thursday mornings
Contact Gold Coast Cabs 131 008
Southport
Australia Fair - Tuesday mornings
Contact Gold Coast Cabs 131 008
Surfers Paradise
Pacific Fair - Wednesday morning.
Contact Gold Coast Cabs 131 008
Tugun
The Pines Shopping Centre - Thursday mornings
Contact Volunteering Gold Coast Transport Services 5521 0577
Upper Coomera*
Helensvale Westfield Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Varsity Lakes
Burleigh Stocklands Shopping Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
Worongary*
Robina Town Centre - Thursday mornings
Contact Gold Coast Cabs 131 008
* Only urban areas within the suburb are serviced
View the Council Cab Service Areas PDF 1.2mb
Further information
Email Vicky Taylor - 
vtaylor@goldcoast.qld.gov.au or speak to your local Councillor.
