Online services
The Gold Coast City Council offers the following services online.
- Online payments
- Online licence renewal acknowledgements
- Library services
- Building & development
- Council minutes & agendas
- eNewsletters
Community Guide- Gold Coast Disability Access Directory
- Gold Coast Gives
Instructions for online payments
- Click on the relevant link above and a new window will open with a secure connection to Council's Internet payment provider.
- Enter your Reference Number (located on the front of your Rate/Payment Notice).
- Follow the online instructions.
Please note, the minimum transaction amount accepted is $10 and the maximum is $10,000 on credit card accounts.
How to pay methods
Rate payments only
Use this option to pay future rate notices by direct debit from your bank, credit union or building society using your cheque or savings account.
Credit card account not accepted.
Call 1300 366 659 for an application.
Rates, dog registration, licence renewals
Pay at any Commonwealth Bank branch with cash, cheque or money order. Pay at any retailer displaying the BPOINT logo with your cash, debit card, MasterCard or Visa. For retailer locations visit:
Rates, dog registrations, licence renewals and sundry debtor accounts.
Call Gold Coast City Council on 1300 886 731 any time to pay with MasterCard or Visa.
Reference Number: use the Notice Number.
Infringement notices
Call Gold Coast City Council on 1300 886 841 any time to pay with Mastercard or Visa.
Reference Number: use the Notice Number.
Licence Acknowledgements
Call Gold Coast City Council on 1300 886 837 and proceed as instructed.
Council rates, dog registrations, licence renewals and sundry debtor accounts
Infringement notices
Licence acknowledgements
® Registered to BPAY Pty Ltd
ABN 69 079 137 518
Biller Code: 85639
Reference Number: use the Notice Number.
Contact your bank or financial institution to make payment from your cheque, savings, debit, MasterCard, Visa or transaction account. More information visit: www.bpay.com.au.
Rates, dog registration, licence renewals
Pay at any Australia Post Office and please present the entire notice when making payment.
Payment by cash or cheque only.
Pay at any Council Customer Service Centre and please present the entire notice when making payment.
Pay this bill with cash, cheque, debit card, MasterCard or Visa.
Main Centres
(Hours 8am to 5pm)
Nerang
833 Southport Nerang Road, Nerang
Surfers Paradise
135 Bundall Road, Surfers Paradise
Branch Centres
(Hours 8.15am to 4.30pm)
Burleigh Heads
Park Avenue, Burleigh Heads
Coolangatta
Showcase On the Beach, Griffith Street, Coolangatta (Closed 1pm to 1.45pm)
Southport
47 Nerang Street, Southport
Palm Beach
26 11th Avenue, Palm Beach (Closed 12 noon to 12.45pm)
Broadbeach
Corner Sunshine and Hooker Boulevardes, Mermaid Waters (Hours 8.45am to 5pm, Closed 12 noon to 12.45pm)
Rates, dog registration, licence renewals
Free Post Facility
Simply enclose the payment advice and your cheque, money order or bank draft (in Australian currency) made payable to Gold Coast City Council in the Reply Paid envelope and post it.
Ordinary Mail
Simply enclose the payment advice and your cheque, money order or bank draft (in Australian currency) made payable to Gold Coast City Council in an envelope and post it to this address: Gold Coast City Council, Locked Bag 1611, G.P.O. Brisbane QLD 4001
Pay by Mail - Infringement notices and sundry debtor accounts
Simply enclose the payment advice and your cheque, money order or bank draft (in Australian currency) made payable to Gold Coast City Council in an envelope and post it to this address:
Gold Coast City Council PO Box 5042, G.C.M.C. QLD 9729
Further information
For any further information please contact Council on the following numbers:
Rates - 1300 366 659
Infringements/Parking - (07) 5581 6667
Infringements/All other - (07) 5582 8211
Dog/Licences - (07) 5581 6668
Sundry Debtors - (07) 5581 6049 or (07) 5581 6102
