Complaint information
Council is committed to maintaining the health of our environment and our own quality of life. To reduce any possible interference with our normal daily activities or harm to the environment, Council has developed information relating to the following issues:
- Abandoned shopping trolleys
Air Pollution (such as odour, smoke and dust)- Asbestos
- Barking dog
- Mosquitos
- Noise Pollution (such as air conditioner, pool pump and power tools)
- Vermin
- Waste Management (such as illegal dumping, littering and unclean waste containers)
- Water Pollution (such as fish kill, oil spill and release of contaminants)
South East Queensland Councils have standardised information and requirements relating to certain complaints. In these cases, you will be redirected to a regional website.
Abandoned shopping trolleys
- Trolley Tracker: 1800 641 497 -
Trolley Tracker collects Woolworths, Big W and Target Trolleys within 24 hours. - Coles Customer Relations: 1800TROLLEY (1800 8765539)
Coles Customer Relations responds to Coles and Kmart trolleys.
Contact us
If you cannot find the relevant complaint information, please contact us - your enquiry may be truly unique or it may not be within the jurisdiction of Gold Coast City Council.
