banner image
Public Transport

Council works in partnership with the community and TransLink to provide a number of public transport options from Council bus and taxi services to heavy rail.

Community Transport disability and seniors

Find more information on the websites below.

Gold Coast Community Transport

Provides transport for groups of people with disabilities or frail aged.

Phone: 07 5531 3312

Criteria: Groups only. People with disabilities or frail aged / seniors.

Council Cab

Council Cab assists older people over 60 and those with a disability with travel to their local shopping centre. Each Council Cab trip costs $2, that’s only $4 for a return journey to the shops. It operates in most areas of the Gold Coast on allocated days.

Transcord Community Transport Organisation Inc

Community transport service for the frail aged and people with a disability and their carers. Includes medical appointments. Operates Monday to Friday 8am to 4pm.

Phone: 07 5539 3733
Fax: 07 5539 2733

Criteria: Home and Community Care eligible clients and people with disabilities or frail aged / seniors. Contact office for assessment.

Volunteering Gold Coast Transport Services

Community transport service to shopping and social activity centres for frail, aged, elderly, disabled or disadvantaged residents of the Gold Coast. Token cost for trips.

Phone: 07 5526 5288

Criteria: Home and Community Care transport eligible clients. Quick assessments for transport eligibility over the phone.


Shopping and transport service - Monday to Friday 8.30am to 4.30pm

Phone: 07 5583 7860

Criteria: Home and Community Care eligible clients. People with disabilities and frail aged. Assessment by organisation.

For information on HACC eligibility and services:

Phone: 1800 177 120 (toll free with Australia)
TTY: 07 3896 3471
1800 010 222 (toll free with Australia)


For information about station access, parking and other facilities visit Queensland Rail on or Translink websites.Search under disability and click on easy access this will take you to their easy access guide which identifies stations that are wheelchair accessible.


The Gold Coast and Tweed Shire region in northern New South Wales is serviced by many buses. In Queensland, the highway routes are wheelchair accessible with many other routes also operating low-floor bus services.

To clarify which buses are wheelchair accessible on New South Wales and Queensland routes, customers are asked to phone 07 5571 6555.

For further information on bus timetables in New South Wales contact Translink on 13 12 30.


Gold Coast Cabs offer wheelchair accessible taxis catering for two wheelchairs per vehicle. All operators have undergone specialist training. Pre-booking would be appreciated.

Call Gold Coast Cabs general number on 131 008
For Mobile phones call 07 5588 1234
To access the 24 hour booking line for wheelchair accessible vehicles call 136 294

Accessible Hire Cars

Wheelchair accessible vehicles are available for hire. For listings of car hire companies offering this service, please use a telephone directory or search the web.

Key information