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Council Cab Service

The Gold Coast City Council Cab assists older people and those with a disability with travel to their local shopping centre.

Council Cab Service

The City of Gold Coast Council Cab assists older people and those with disability to travel to their local shopping centre.

Regain independence

Getting out and about is important for your wellbeing. Whether shopping or socialising, the trip out of the house is a welcome break for many people.

If you are over 60 years or you have a disability and you live in one of the catchment areas, then you are eligible to travel in a Council Cab. You can have a carer or dependents travel with you if you like.

Convenient and affordable

Services run on Tuesday, Wednesday or Thursday morning each week. Each Council Cab trip costs $2, that's only $4 for a return journey. Now that's great value.

It's door to door

The Council Cab will pick you up in the morning from your home (the operator will give you an approximate time when you book) and take you to the shopping centre. If you have booked a return trip then they will take you home around lunchtime. You can confirm the times when you book.

It's easy to book

Booking is easy. Simply phone the number indicated beside your suburb in this brochure and ask the operator for the Council Cab. They will take your details. If you have a walker, trolley or other special needs just let them know when you book. You can reserve your seat at any time before midday on the day before service.

It's friendly and safe

People who use the Council Cab tell us that they love the service. They find it safer than other transport and they enjoy sharing a coffee after shopping and making new friendships.

Hearing impairment

If you have a hearing impairment, you can book through the ACE TTY service on 13 36 77.

Wheelchair access

You can request a wheelchair accessible vehicle if required when you book.

Parcels and packages

We try to keep everyone happy and make sure that they go home with the right shopping. Zippered bags are great and green bags are easier to manage than plastic. If you need to bring a shopping cart or trolley just let the operator know.

Service interruptions

Certain times of the year get pretty busy on the Gold Coast, especially during occasional events (e.g. Melbourne Cup) and around Christmas, and some services can be disrupted so remember to check ahead for service details at these busy times.

Cancelling your booking

If you book and later decide not to travel, then please remember to cancel your booking so that someone else can have a seat and to avoid inconvenience to fellow passengers.

Areas serviced by Gold Coast Cabs
Contact telephone: 131 008
Areas serviced by Volunteering Gold Coast Transport Services
Contact telephone: 07 5526 5288
Ashmore
Australia Fair - Tuesday mornings
Bilinga
The Pines Shopping Centre - Thursday mornings
Arundel
Runaway Bay Shopping Village - Tuesday mornings
Coolangatta
The Pines Shopping Centre - Thursday mornings
Biggera Waters
Runaway Bay Shopping Village - Tuesday mornings
Currumbin Waters*
The Pines Shopping Centre - Thursday mornings
Broadbeach
Pacific Fair - Wednesday mornings
Elanora*
The Pines Shopping Centre - Thursday mornings
Broadbeach Waters
Pacific Fair - Wednesday mornings
Kirra
The Pines Shopping Centre - Thursday mornings
Bundall
Pacific Fair - Wednesday mornings
Palm Beach
The Pines Shopping Centre - Thursday mornings
Burleigh Heads
Burleigh Stockland Shopping Centre - Thursday mornings
Southport
Australia Fair Shopping Centre - Thursday mornings
Burleigh Waters
Burleigh Stockland Shopping Centre - Thursday mornings
Tugun
The Pines Shopping Centre - Thursday mornings
Carrara
Nerang Centro or Nerang Mall - Thursday mornings
Clear Island Waters
Pacific Fair or Q Super Centre - Wednesday mornings
Coombabah
Runaway Bay Shopping Village - Thursday mornings
Coomera
Helensvale Westfield Shopping Centre – Thursday mornings
Ernest
Australia Fair - Tuesday mornings
Gaven
Helensvale Westfield Shopping Centre - Thursday mornings
Helensvale
Helensvale Westfield Shopping Centre - Thursday mornings
Highland Park
Nerang Centro or Nerang Mall - Thursday mornings
Hollywell
Runaway Bay Shopping Village - Thursday mornings
Hope Island
Runaway Bay Shopping Village - Thursday mornings
Labrador
Runaway Bay Shopping Village - Tuesday mornings
Main Beach
Australia Fair - Wednesday mornings
Mermaid Beach
Pacific Fair - Wednesday mornings
Mermaid Waters
Pacific Fair or Q Super Centre - Wednesday mornings
Merrimac
Robina Town Centre - Thursday mornings
Miami
Burleigh Stockland Shopping Centre - Thursday mornings
Molendinar
Australia Fair Shopping Centre - Tuesday mornings
Mudgeeraba*
Robina Town Centre - Thursday mornings
Nerang*
Nerang Centro or Nerang Mall - Thursday mornings
Oxenford
Helensvale Westfield Shopping Centre - Thursday mornings
Pacific Pines
Helensvale Westfield Shopping Centre - Thursday mornings
Paradise Point
Runaway Bay Shopping Village - Thursday mornings
Parkwood
Runaway Bay Shopping Village - Tuesday mornings
Reedy Creek
Burleigh Stockland Shopping Centre – Thursday mornings s
Robina
Robina Town Centre - Thursday mornings
Runaway Bay
Runaway Bay Shopping Village - Thursday mornings
Southport
Australia Fair - Tuesday mornings
Surfers Paradise
Pacific Fair - Wednesday mornings
Upper Coomera*
Helensvale Westfield Shopping Centre - Thursday mornings
Varsity Lakes
Burleigh Stockland Shopping Centre - Thursday mornings
Worongary*
Robina Town Centre - Thursday mornings

Refer to the Council Cab Service Areas and Service brochure below.

Further information

For further information, email transport@goldcoast.qld.gov.au or speak to your local Councillor.

Key information