Council Cab Service
The Gold Coast City ‘Council Cab’ assists older people and those with disability with travel to their local shopping centre.
- Regain independence
- Convenient and affordable
- It's door to door
- It's easy to book
- It's friendly and safe
- Hearing impairment
- Wheelchair access
- Parcels and packages
- Service interruptions
- Cancelling your booking
- Further information
Regain Independence
Getting out and about is important for your wellbeing. Whether shopping or socialising, the trip out of the house is a welcome break for many people.
If you are over 60 years or you have a disability and you live in one of the catchment areas, then you are eligible to travel in a Council Cab. You can have a carer or dependents travel with you if you like.
Convenient and Affordable
Services run on Tuesday, Wednesday or Thursday morning each week. Each Council Cab trip costs $2.00, that's only $4.00 for a return journey. Now that's great value.
It's Door to Door
The Council Cab will pick you up in the morning from your home, (the operator will give you an approximate time when you book), and take you to the shopping centre. If you have booked a return trip then they will take you home around lunchtime. You can confirm the times when you book.
It's Easy to Book
Booking is easy. Simply phone the number indicated beside your suburb in this brochure and ask the operator for the Council Cab. They will take your details. If you have a walker, trolley or other special needs just let them know when you book. You can reserve your seat at any time before midday on the day before service.
It's Friendly and Safe
People who use the Council Cab tell us that they love the service. They find it safer than other transport and they enjoy sharing a coffee after shopping and making new friendships.
Hearing Impairment
If you have a hearing impairment, you can book through the ACE TTY service on 13 36 77.
Wheelchair Access
You can request a wheelchair accessible vehicle if required when you book.
Parcels and Packages
We try to keep everyone happy and make sure that they go home with the right shopping. Zippered bags are great and green bags are easier to manage than plastic. If you need to bring a shopping cart or trolley just let the operator know.
Service Interruptions
Certain times of the year get pretty busy on the Gold Coast, especially during occasional events (e.g. Melbourne Cup) and around Christmas, and some services can be disrupted so remember to check ahead for service details at these busy times.
Cancelling your Booking
If you book and later decide not to travel, then please remember to cancel your booking so that someone else can have a seat and to avoid inconvenience to fellow passengers.
| Areas serviced by Gold Coast Cabs Contact telephone: 131 008 |
Areas serviced by Volunteering Gold Coast Transport Services Contact telephone: (07) 5521 0577 |
|---|---|
| Ashmore Australia Fair - Tuesday mornings |
Bilinga The Pines Shopping Centre - Thursday mornings |
| Arundel Runaway Bay Shopping Village - Tuesday mornings |
Coolangatta The Pines Shopping Centre - Thursday mornings |
| Biggera Waters Runaway Bay Shopping Village - Tuesday mornings |
Currumbin Waters* The Pines Shopping Centre - Thursday mornings |
| Broadbeach Pacific Fair - Wednesday mornings |
Elanora* The Pines Shopping Centre - Thursday mornings |
| Broadbeach Waters Pacific Fair - Wednesday mornings |
Kirra The Pines Shopping Centre - Thursday mornings |
| Bundall Pacific Fair - Wednesday mornings |
Palm Beach The Pines Shopping Centre - Thursday mornings |
| Burleigh Heads Burleigh Stockland Shopping Centre - Thursday mornings |
Southport Australia Fair Shopping Centre - Thursday mornings |
| Burleigh Waters Burleigh Stockland Shopping Centre - Thursday mornings |
Tugun The Pines Shopping Centre - Thursday mornings |
| Carrara Nerang Centro or Nerang Mall - Thursday mornings |
|
| Clear Island Waters Pacific Fair or Q Super Centre - Wednesday mornings |
|
| Coombabah Runaway Bay Shopping Village - Thursday mornings |
|
| Coomera Helensvale Westfield Shopping Centre – Thursday mornings |
|
| Ernest Australia Fair - Tuesday mornings |
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| Gaven Helensvale Westfield Shopping Centre - Thursday mornings |
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| Helensvale Helensvale Westfield Shopping Centre - Thursday mornings |
|
| Highland Park Nerang Centro or Nerang Mall - Thursday mornings |
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| Hollywell Runaway Bay Shopping Village - Thursday mornings |
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| Hope Island Runaway Bay Shopping Village - Thursday mornings |
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| Labrador Runaway Bay Shopping Village - Tuesday mornings |
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| Main Beach Australia Fair - Wednesday mornings |
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| Mermaid Beach Pacific Fair - Wednesday mornings |
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| Mermaid Waters Pacific Fair or Q Super Centre - Wednesday mornings |
|
| Merrimac Robina Town Centre - Thursday mornings |
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| Miami Burleigh Stockland Shopping Centre - Thursday mornings |
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| Molendinar Australia Fair Shopping Centre - Tuesday mornings |
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| Mudgeeraba* Robina Town Centre - Thursday mornings |
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| Nerang* Nerang Centro or Nerang Mall - Thursday mornings |
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| Oxenford Helensvale Westfield Shopping Centre - Thursday mornings |
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| Pacific Pines Helensvale Westfield Shopping Centre - Thursday mornings |
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| Paradise Point Runaway Bay Shopping Village - Thursday mornings |
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| Parkwood Runaway Bay Shopping Village - Tuesday mornings |
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| Reedy Creek Burleigh Stockland Shopping Centre – Thursday mornings s |
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| Robina Robina Town Centre - Thursday mornings |
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| Runaway Bay Runaway Bay Shopping Village - Thursday mornings |
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| Southport Australia Fair - Tuesday mornings |
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| Surfers Paradise Pacific Fair - Wednesday mornings |
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| Upper Coomera* Helensvale Westfield Shopping Centre - Thursday mornings |
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| Varsity Lakes Burleigh Stockland Shopping Centre - Thursday mornings |
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| Worongary* Robina Town Centre - Thursday mornings |
Further Information
For further information, email transport@goldcoast.qld.gov.au or speak to your local Councillor.
