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City parking

Gold Coast parking has been designed to provide convenient, centrally located car parking to keep our city moving.

Metered parking areas and pricing

Parking meters operate at locations across the city, assisting in the turnover of parking spaces in high demand areas. 

During the hours displayed on the parking sign, parking must be paid for at a parking meter. The maximum stay permitted is also indicated. For example: 1P equals one hour maximum parking; 2P indicates a maximum stay of two hours. The vehicle must be moved from the parking bay once the maximum time permitted has been reached.

For more information about parking rules surrounding metered parking and timed parking, visit our Safe and legal parking tips page. Find a table listing current locations, pricing and operating hours for metered parking below.

Parking technology

Select from the drop down list below to find out more about our parking technology and how to use it.

Making parking easier and smarter

City of Gold Coast has introduced a range of smart technology to make it easier to find parking, and to keep our city moving.

Parking meter machines with the latest technology have now been installed making it easier to find parking, and to keep our city moving. They provide:

  • flexible payment options (coin, secure card payments, 'tap and go')
  • ticketless convenience (no ticket required, simply key in your parking bay number)
  • a payment app (register at paystay.com.au) that can also provide information on parking prices, locations, maximum stay and real time parking availability. For more information see 'Using the PayStay app' below.

Please take note of regulated parking time limits, e.g. you must not park for longer than two hours in a 2P restricted parking bay.

Other changes include new in-ground sensors and numbered parking bays.

Providing easier and more convenient parking using new technology is a goal of our City Transport Strategy 2031, which aims to support the economic vitality of the city and boost sustainable transport use.

Using our parking meter machines

Below is an overview on how to use our parking meter machines. Always follow the on-screen instructions to ensure your transaction is completed in full to avoid a possible infringement.

  • Note the 4-digit number of your car parking bay. The number will be located at the back of the parking bay, in the right-hand corner.
  • Enter your 4-digit bay number at a parking meter machine.
  • Select your payment method using left/right arrows.
  • For cash payment, insert coins to cover your required length of stay.
  • For card payment, use left/right arrows to choose your length of stay, press OK and either insert your card into the card reader slot, or tap and go. Please note: payments by credit card will incur a surcharge.

Please take note of regulated parking time limits, e.g. you must not park for longer than two hours in a 2P restricted parking bay.

Instructional video on how to use our parking meter machines

Watch our video for instructions on how to use our parking meter machines.

Download the transcript for this video below.

Using the PayStay app to find and pay for parking

Use the PayStay app's interactive 'Parking Locations' map to find a place to park, including details about maximum stay time and parking fees (where applicable). Disability on-street parking bays can also be displayed by turning on this option in the app. You can also choose to pay for your parking using PayStay.

Follow the steps below to take advantage of this service.

  • Download the PayStay mobile app from your mobile device's App Store, register at paystay.com.au or phone 1300 322 111.
  • Enter your 4-digit bay number then press START to begin the parking session and press STOP when you leave.
  • Sign up to receive reminders of approaching time limits (refer to PayStay fee guide).
  • Register up to ten vehicles on an account.

Find the link to the PayStay brochure below.

Find the link to the metered parking frequently asked questions below.

Metered parking locations, costs and operating hours

Make sure you take note of regulated parking time limits, e.g. you must not park for longer than two hours in a 2P restricted parking bay.

Parking on public holidays

There have been some changes to parking charges on public holidays in some areas of the Gold Coast.

Normal parking charges and restrictions apply on all public holidays in the following areas:

  • Burleigh Heads
  • Surfers Paradise
  • Broadbeach

For areas outside of those listed above, parking charges and time restrictions do not apply on public holidays.

Parking area locations, costs and operating hours

Fees effective as of 21 August 2017

Location Cost Operating hours
Surfers Paradise $3.70 per hour
Charges apply on public holidays beginning 18 April 2017.
Monday to Sunday 9am to 7pm
including public holidays.
Broadbeach *Variable fees, between $2.90 per hour and $3.60 per hour (the current hourly rate will be displayed on the parking meter screen)
Please visit our Parking in Broadbeach page for more information.  
Monday to Sunday 9am to 7pm, including public holidays.
See our Parking in Broadbeach page for more information.
Bundall - Evandale Precinct
Short-term, off street parking
Long-term, off street parking
$1.90 per hour
$1.90 per hour or maximum of $5.20 daily
Monday to Friday 9am to 5pm
Bundall - Crombie Avenue (East)
Ouyan Street
$1.90 per hour or maximum of $5.20 daily Monday to Friday 9am to 5pm
Bundall - Frigo Lane $1.90 per hour Monday to Saturday 9am to 5pm
Bundall $1.90 per hour Monday to Saturday 9am to 5pm
Burleigh Heads *Variable fees, between $1.50 per hour and $2.50 per hour (the current hourly rate will be displayed on the parking meter screen). Fees and operating hours changed 27 March 2017.
Please visit our Parking in Burleigh Heads page for more information.
Monday to Sunday 9am to 5pm, including public holidays.
See Parking in Burleigh page for more information.
Southport $2.60 per hour Monday to Saturday 9am to 5pm
Broadwater Car Park, Southport $2.10 per hour Monday to Saturday 9am to 7pm
Sunday 9am to 5pm
Southport car park permits cannot be used in the all day on-street locations listed below:
Southport Nind Street Parking Centre $1.90 per hour Monday to Saturday 9am to 5pm
Southport High Street (part west) $1.90 per hour Monday to Saturday 9am to 5pm
Southport Rawlins Street (west) $1.90 per hour Monday to Saturday 9am to 5pm
Southport Bay Street (part north) $1.90 per hour Monday to Saturday 9am to 5pm
Southport Suter Street (south) $1.90 per hour Monday to Saturday 9am to 5pm
Southport Lawson Street (part north) $1.90 per hour Monday to Saturday 9am to 5pm
Southport Marine Parade (part east and west) $1.90 per hour Monday to Saturday 9am to 5pm

*ParkInCentre Schemes (PICS) will be piloted in Broadbeach and Burleigh Heads

This will allow for parking prices to be adjusted up or down in 20 cent increments each quarter, according to demand.

These flexible parking pilots are part of the City Parking plan 2015.

For more information regarding PICS, visit our ParkInCentre Schemes (PICS) page.

Related information

Jump to key information
  • If I make a payment at the machine before the start time of the operating hours, am I charged from my arrival time or the start time for the operating hours?

    Parking charges will be calculated from the beginning of the operating hours even if you pay before this time at the parking meter. The parking meter is loaded with tariffs that do calculate the time you are permitted to park in the bay based on the amount of money you put in the machine and the specific charges for the days per week and time.

  • What new technology will be available and when?

    • As at April 2015 - bay numbers have been painted, with modern parking meter machines and in-ground sensors installed.
    • Late 2015/early 2016 - a smartphone/website app to show available parking nearby, sorted by price, proximity and availability will be online. Electronic on-street directional signage installed to provide near real-time information directing drivers to available nearby parking.
  • Why invest in new parking technology?

    • The new technology will make available real time parking information to minimise frustration and congestion for drivers.
    • Enable initiatives such as variable parking tariffs based on demand, time, type of user, and type of vehicle e.g. low (CO2).
    • Promote commercial activity for local businesses by optimising bay turnover.
    • Provide planners with comprehensive historical and real time parking usage information to assist planning for future public transport initiatives.
  • What is a parking sensor?

    A parking sensor is a small electronic device that is installed in the ground to detect and record the time a car arrives in, and departs from, a parking bay. Each parking bay is fitted with its own sensor.

    City of Gold Coast has gradually introduced around 5000 sensors since December 2014 in busy city areas with ‘time-restricted’ and ‘paid' parking. The sensors went 'live' on 1 July 2015.

  • How do the sensors work and do they affect how parking fines are issued?

    Once a vehicle has overstayed the maximum time permitted in a bay, as indicated by the sign, the patrolling parking officer will receive a message from the sensor. The officer will still check the vehicle to confirm its details and gather other relevant evidence before deciding to take any further action.

  • Are the sensors accurate?

    Yes. The sensors are very accurate. They record the exact time that a vehicle enters and departs a parking bay. Each sensor is tested daily to ensure it is working properly. If the test reveals a fault, the sensor automatically switches off for the day and alerts our parking maintenance staff.

  • When does my parking time start?

    Your parking time starts as soon as your car stops in the bay and activates the in-ground sensor, not when you step out to pay for it at the meter or on your phone. The onus is on you, as the driver, to pay for your parking as soon as you park your car and abide by the signage for that bay.

  • How do the sensors affect me as a driver?

    There has been no change to your obligations as a driver. You still need to pay for parking where necessary and observe the time limit on the parking sign.

  • Are sensors linked to parking meters?

    Sensors and parking meters are two separate devices and are therefore not linked to one another.

  • Why did the City of Gold Coast install the sensors?

    Sensors offer a more consistent and accurate approach to parking management by encouraging drivers to comply with parking restrictions.

    This supports the steady turnover of parking spaces and helps to make on-street parking more readily available for shoppers, visitors and residents.

    It also ensures the limited supply of on-street parking is managed in a fair and equitable manner for the high number of vehicles in the city each day.

    The sensors collect valuable information on how often parking bays are being used on any given day or part of the day. This provide us with a better understanding of the city’s ongoing parking needs and helps with future planning.

  • Are sensors installed in non-standard size loading zone bays?

    No. Parking officers will continue to enforce parking restrictions for these bays in line with the signage. The expectation for commercial drivers using non-standard size loading zone bays remains the same – to observe the time limit on the parking sign.

  • What if the sensor time is slightly different to the time on my watch/clock?

    The sensors are synchronised through a central server, which is set to Australian Eastern Standard Time. The devices used by parking officers to issue infringement notices are synchronised through the same server.

  • Where are the new parking meter machines installed?

    The new parking meter machines have replaced the previous 'Pay and Display' parking meters, with some additional machines installed in those areas to support new infrastructure and legal requirements. In-ground sensors have been installed in high-use business and tourist centres to optimise bay turnover. 

  • Why do paid parking bays, and some timed parking bays, have numbers?

    High demand parking bays are marked with a four-digit number. Motorists are required to input the specific bay number on the first screen of the new parking meter machines, to park legally and avoid a fine.

    These bay numbers are assigned to in-ground sensors that record when a vehicle arrives and departs a bay. This provides live parking information for daily parking operations and for the City's Transport Planning.

  • Some areas have bays that are numbered and yet don’t have paid parking. How do I know whether I have to pay for parking (seek out a meter) or not?

    Please read the parking sign closest to the bay you have parked in.

    • Signs that indicate 'METER' require a parking fee to be paid.
    • Signs that do not have 'METER' on them are time-based, monitored by the in-ground sensors that record the customer parking times.

    Numbered paid parking bays have signs that include the following information:

    Paid parking bays

    • the time limit if it is applicable (e.g. 1P = 1 hour maximum parking)
    • the sign will include the term ‘METER’
    • the days and times will be stated on the sign
    • this area is regulated for parking.

    Numbered timed parking bays have signs that include the following:

    Timed parking bays

    • the time limit if it is applicable (e.g. 1P = 1 hour maximum parking)
    • the days and times will be stated on the sign , where applicable
    • this area is regulated for parking.

    Numbered unregulated parking bays will have no signage.

    • These areas are NOT regulated for parking.

    Note:

    • No reference to days of the week means parking restrictions apply 7 days a week - Monday to Sunday.
  • How do you extend your stay in a timed parking bay? Will the new technology provide payment options to do this?

    • Staying in a parking bay beyond the maximum allowable time is prohibited. This remains unchanged and risks infringement.
    • Timed areas are signed accordingly (e.g. 1P = 1 hour maximum parking) and have not changed.
  • Currently, if you don’t use the allocated time that you have paid for there's no capacity to get a refund for the time not used. Will the new phone app (PayStay) allow a user to only pay for what they use and only be charged for this amount of parking?

    Yes, the PayStay app will only charge you for the exact amount of time you have parked for. You select start and stop through the app for exact costs.

    If you pay for time at the meter with a credit or debit card you can choose your time in 15 minute increments.

    If you pay by coin, you will pay for the time based on the value of coins inserted and the hourly rate for that area.

    Note: A 32c per transaction fee was charged on PayStay transactions prior to 1 July 2015. No transaction fee is charged after 1 July 2015.

    • How will the City issue infringement notices? Has this process changed?

      City Parking officers will be alerted by the in-ground sensors if a vehicle has overstayed the time limit. The procedure for issuing an infringement will remain the same as it is currently, i.e. the officer attends the vehicle to check details and gather evidence before taking any action. The City does not retain account holders' information from the payment app.

    • I have a valid parking permit, will the new system recognise this?

      There is no change to the permit process. The valid permit will still need to be displayed on a vehicle, and an officer will still ensure a valid permit is checked before issuing an infringement.

    • How do I register for the PayStay app?

      PayStay is available from the App Store of IOS and Android Devices, and is also available at PayStay.com.au

      Download the app and register your details including credit card and vehicle registration.

    • What if I don’t own a smartphone?

      Phone 1300 322 111 and use text options.

    • How many vehicles can be attached to a PayStay app account?

      Up to 10 vehicles can be registered per account.

    • Is there a transaction fee for using the PayStay app?

      A 32c per transaction fee was charged on PayStay transactions prior to 1 July 2015. No transaction fee is charged after 1 July 2015.

    • What if I forget to press stop on the PayStay app when I drive away?

      You will continue to be charged until you press "Stop" or the maximum amount as indicated by the parking zone's signage is reached.

    • Can transactions be reported or printed for audit purposes?

      Yes, a history of all transactions is available at www.paystay.com.au.

      Credit card statements will also provide payment history.

      For coin payments please contact our Customer Contact Centre to obtain an emailed receipt on 1300 GOLDCOAST (1300 465 326), 07 5582 8211 or email mail@goldcoast.qld.gov.au. You will be required to provide your name, address, email, phone, time and date of payment, parking meter machine number and location, bay number, amount paid and payment method.

    • Can records be split for private and work related parking expenses?

      Reports are generated for each vehicle and are unable to be split between private and work related use for that vehicle.

    • Has this technology been used elsewhere?

      The chosen vendor is a field leader in parking technology, and various components of this technology are in use in cities in Australia and around the world. Full integration of technology is a new innovation in the parking industry and will provide many benefits for the community and business groups in terms of parking bay turnover and availability on the Gold Coast.

    • Where can I find information on long-term off-street parking?

      Off-street parking is available in various locations across the city. Weekly or monthly tickets can be purchased from any City customer service centre with the exception of Bruce Bishop Car Park. These must be purchased directly from the ticket window at the car park.

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