Stay up to date with the City’s clean up response.
Some online services and payment options may be unavailable during this time. If services are unavailable, please try again later. We apologise for this inconvenience and thank you for your patience.
Have you downloaded the City of Gold Coast app?
Find your bin day, access a wide range of waste and recycling information and report a problem – anytime, anywhere!
Download the free app from the Apple App Store or Google Play.
For Apple devices For Android devices
Note: Online requests are monitored during our business hours of 7am to 6pm. For urgent assistance, please contact us by phone on 1300 GOLDCOAST (1300 465 326) or 07 5629 5629. During a disaster event, please use the City's Disaster Hotline 1800 606 000, the State Emergency Service (SES) 13 25 00 and Triple Zero (000) for life threatening emergencies.
Notifications from mobile apps are a handy way to receive communications and reminders. To find tips on how to make sure they work the way you want them to, visit our Mobile app notification support page
If you require assistance with City App, please contact us by email on cconlineservices@goldcoast.qld.gov.au
If you have an urgent requirement, please call us on 07 5667 5821.