City of Gold Coast officers aim to achieve the highest standards of integrity and accountability when doing business, working with the community and delivering services, consistent with the principles of the Local Government Act 2009 and the Code of Conduct for Employees. These standards include:
If you witness any wrongdoing by, or involving, a Council employee, you are encouraged to report it. Reporting suspected wrongdoing helps Council to improve our processes and service delivery.
Members of the public can make complaints about the following categories of wrongdoing using the online form below.
Council's Code of Conduct for Employees requires all employees to comply with the principles and standards of behaviour as individuals at work and outside the workplace (where the behaviour may be directly related to their employment with Council).
If you believe that an officer has failed to adhere to the requirements of the Code of Conduct for Employees, you can report your concerns to Council.
Examples of staff conduct complaints include allegations that an officer was:
Members of the public can make public interest disclosures about:
For a complaint to be accepted as a public interest disclosure it must:
Allegations of fraud or corruption should be reported to Council or the Crime and Corruption Commission.