Mobile app

Download City App

For Apple devices For Android devices

City App, City of Gold Coast's mobile application, is a great way for locals and visitors to access a range of our popular online services including reporting non-urgent issues.

Submit a service request to report neighbourhood issues such as:

  • abandoned vehicles
  • damaged bus shelters and benches
  • cleaning or rubbish removal required
  • footpath maintenance
  • graffiti
  • illegal camping
  • illegal dumping
  • illegal parking
  • issues with signs
  • maintenance of facilities and equipment
  • maintenance of parks and gardens
  • potholes
  • maintenance of trees
  • water leaks.

Note: Online requests are monitored during our business hours of 7am to 6pm. For urgent assistance, please contact us by phone on 1300 GOLDCOAST (1300 465 326) or 07 5582 8211. During a disaster event, please use the City's Disaster Hotline 1800 606 000, the State Emergency Service (SES) 13 25 00 and Triple Zero (000) for life threatening emergencies.

More information

If you require assistance with City App, please contact us by email on cconlineservices@goldcoast.qld.gov.au

If you have an urgent requirement, please call us on 07 5667 5821.

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