My water

Find out how much water we're using across the city on our Water usage page.

To find out what Council is doing to ensure our city is sustainable into the future, go to Our sustainable city.

Home water saving tips

Water is a precious and limited resource. Discover what you can do to reduce your water use.

Water leaks

Check for water leaks. Leaking toilets, taps or underground pipes can waste a lot of water. If they're not obvious, try the following:

  • Turn off all taps in and around your property.
  • Take a reading of the water meter. Check to see if the dials on the meter are moving. If they are, there could be a leak.
  • Do not use any water, including the toilet, for at least 60 minutes and then take another reading. If the reading has changed or the dial is moving, you could have a concealed leak. Contact a licensed plumber to locate and repair.

Any leaks in water pipes and fittings on a property owner's side of the water meter are the property owner's responsibility.

If your property has no water, visit our Alerts page to check for planned service interruptions.

Time to reduce

  • Take a shorter shower – aim for less than 4 minutes.
  • Turn the tap off while brushing your teeth or shaving. This will save up to 5 litres per minute.
  • Half fill the sink to rinse dishes or clean fruit and vegetables.
  • Have a full load before using your dishwasher or washing machine.

Outdoor use

  • Always use a trigger hose, bucket or watering can when washing your car or watering the garden.
  • Wash the car on the lawn – the lawn will get a good watering at the same time.
  • Use a broom to sweep paved outdoor areas instead of hosing them down.
  • Install flow-controlled aerators on taps. You could save more than 6 litres per minute.


  • Minimise lawn areas and plant water-efficient native trees and plants.
  • Collect your shower water so you can reuse it on your garden/pot plants.
  • Use good mulch – mulching can prevent up to 70% evaporation, improves soil and discourages weeds.
  • Compost food scraps, lawn clippings and garden organics – compost enriches the soil by helping it to absorb and hold more water.
  • If you need to water your garden please use a trigger nozzle hose, bucket, or watering can and water in the early morning or late afternoon. This will prevent the loss of water through evaporation.
  • For resources on waterwise gardening and to help keep on top of your water use, visit Waterwise gardening.

Water efficiency

  • If you buy a new washing machine, choose a water-efficient model with a minimum 4-star rating. This will save up to 50 litres a wash, and if each cycle is a full load, this will save up to 10 litres each wash.
  • If you buy a new dishwasher choose a water-efficient model with a minimum ‘4 Star’ rating. A water-efficient dishwasher uses less water than washing your dishes in the sink. Wait until you have a full load before starting.
  • Install flow-controlled aerators on taps. You could save more than 6 litres per minute.
  • If you don't already have one, install a dual-flush toilet. You'll save up to 9 litres every time you use the half flush instead of the full flush.
  • Invest in a pool cover, this can reduce water loss to evaporation by as much as 90% and save up to 36,000 litres per year.
  • Rainwater tanks are a great way to help conserve the drinking water supply and can provide a valuable source of water for your home. For more information, visit Guidance on use of rainwater tanks and download our rainwater storage and mosquito breeding fact sheet(PDF, 1010KB)

How our visitors can help

Accommodation managers can download the following flyer to explain how visitors can help us conserve our region's limited water supply.

Smart water management – Hotel and motels(PDF, 192KB)