Our policies

This Policy and Guidelines ensure Councillors have appropriate and timely access to advice and information to carry out their responsibilities under the Local Government Act 2009.

The Accounts Receivable Credit Policy ensures an equitable and considered approach occurs in the granting of credit facilities to prospective Council customers.

This policy provides guidelines about spending on advertising, including advertising election material and within the caretaker period. This policy applies to Councillors and staff.

Last updated 9 December 2022

The Appointment of Acting Mayor Policy provides Council business continuity for the discharge of Mayoral responsibilities in circumstances where both the Mayor and the Deputy Mayor are unable to perform Mayoral duties.

This policy defines asset management roles, responsibilities and the assignment of asset custodianship for infrastructure and land assets under the ownership or control of Council of the City of Gold Coast.

Last updated: 13 December 2022

This policy specifies Council of the City of Gold Coast's overarching intentions and guiding principles for asset management.

Provide a transparent level of assistance to customers adversely impacted by sewage, drinking water and non-drinking water escaping from Council of the City of Gold Coast’s infrastructure, inundating a premises.

This policy sets out the objectives, authority, responsibilities, composition, tenure, reporting and administration arrangements associated with the City of Gold Coast Audit and Risk Committee.

This policy outlines the requirements for obtaining a bank guarantee to protect Council from counter-party failures to fulfil their obligations to Council (e.g. in relation to a construction contract.)

The Banner Booking Policy provides a coordinated approach to the management of banners attached to Council-owned poles located on public roads, paths and in parks.

Book City street light banners