Recruitment process

We strive to ensure that our recruitment process is transparent and fair, designed to attract and select the best talent. On this page you’ll find guidance for every step of the way.

How to apply

All role applications must be made on our jobs website.

You’ll find instructions in the ‘How to apply’ section of the job ad you like.

  1. Read the Position Brief attached to the job listing and familiarise yourself with the key responsibilities, skills and traits required.
  2. Tailor your resume and cover letter to address how you meet the specific requirements listed in the Position Brief.
  3. Upload your resume and cover letter as well as any documents required, for example, certifications.

After you apply

Confirmation email

You will receive an automated email confirming that your application has been received. If you don’t receive an email, check your junk/spam folder.

Shortlisting

We start reviewing applications shortly after the application closing date.

If you are shortlisted, you will be invited to one or more of the following:

  • a one-way video interview
  • an in-person interview
  • an assessment centre (common for high-volume positions).

If you are not shortlisted, you will be notified via email.

Need an update?

If a reasonable time has passed and you would like an update on the status of your application, please email us at:
recruitment@goldcoast.qld.gov.au

Interview

What to expect

An interview is a two-way conversation. We’ll ask you about your relevant experience, skills and motivation for joining the City of Gold Coast.

You can ask questions too – about the work you would be doing, the team, work environment, or anything important to you.

How to prepare

Review the Position Brief to familiarise yourself with the role. Make notes about relevant experiences you can draw on to support your application. Notes can help clarify your thinking and boost your confidence. You can even practice answering questions with a friend or in the mirror.

After the interview

Reference checks

We will contact referees for our preferred candidates. Let your referees know you’ve had an interview, so they are prepared.

Pre employment checks

All preferred candidates are required to undergo mandatory alcohol and other drug testing.

Depending on the role, you may also be asked to complete:

  • pre-employment medical assessments
  • criminal history checks
  • VEVO / working visa checks (to confirm work rights)
  • psychometric testing (for example, personality or cognitive ability assessments).

Getting the job

All new hires are required to provide their pre-employment documentation, including your bank details, super fund details, copies of your identification and proof of any relevant qualifications before you start working. 

Once you start, we’ll help you settle into your new role and team with corporate orientation and relevant training to set you up quickly.

For more information about our recruitment processes, please contact as via email: recruitment@goldcoast.qld.gov.au

Back to top