Our policies

This policy provides guidelines about spending on advertising, including advertising election material and within the caretaker period. This policy applies to Councillors and staff.

Last updated 13 May 2025

A policy to guide customers and not-for-profit organisations about the concessions, rebates or donations offered by Council.

This policy outlines the requirements for obtaining a bank guarantee to protect Council from counter-party failures to fulfil their obligations to Council, for example, in relation to a construction contract.

The objective of this policy is to ensure the Beneficial Enterprise legislation in Division 1 of Part 2 of Chapter 3 of the Local Government Act 2009 is applied correctly.

This policy explains how the Mayor and Councillors review the CEO’s (Chief Executive Officer) performance each year. This is required by the Local Government Act 2009.

We can provide an amount of money or in-kind value via a Community Grant. The grants help community organisations achieve a specific purpose or outcome. These grants align with the outcomes of our Council Plan. This policy explains the criteria community organisations must meet to be eligible for a grant.

Grants, funding & development programs

This policy requires that all leases over Council owned or controlled land or buildings must provide a community benefit. It applies to all leases entered into with government agencies or community organisations.

This policy does not apply to commercial leasing.

Last updated 30 January 2025

This policy explains how we will deal with any complaints or allegations of corrupt behaviour against the Chief Executive Officer (CEO) in line with the Crime and Corruption Act 2001.

This policy explains how we handle complaints in a fair and timely way.

It includes complaints about Council decisions, fines, rates, privacy and human rights. It does not include complaints about Councillors, staff or the CEO.

We know concealed water leaks can be difficult to detect and may result in an unusually high water usage charge.

If this happens to you, we may be able to reduce the amount you need to pay if:

• you have had the leak repaired by a licensed plumber
• you meet eligibility conditions outlined in this policy.

Visit our Water leaks page to find out how to check for leaks and apply for concealed water leakage relief.