Concealed Water Leak Policy

We know concealed water leaks can be difficult to detect and may result in an unusually high water usage charge.

If this happens to you, we may be able to reduce the amount you need to pay if:

  • you have had the leak repaired by a licensed plumber
  • you meet eligibility conditions outlined in this policy.

Visit our Water leaks page to find out how to check for leaks and apply for concealed water leakage relief.