My water

Water supply

We're part of the South East Queensland (SEQ) water grid, sharing one interconnected water supply across the region.

Despite receiving regular rainfall across SEQ, we live in a climate of extremes so living sustainably helps preserve our enviable lifestyle and environment for years to come. Being waterwise is everyone's responsibility – before you turn on the tap remember it's my water, my future.

Reduce your use

There are many ways to minimise drinking water use around your household. Be mindful of how you use water.

• Take a shorter shower. Aim for less than 4 minutes.
• Turn off the tap while brushing your teeth or shaving to save up to 5 litres per minute.
• Half fill the sink to rinse dishes or clean fruit and vegetables.
• Have a full load before using your dishwasher or washing machine.
• Invest in 4 star or better water-efficient devices like washing machines, dishwashers, dual flush toilets, pool covers and flow controllers.
• Leaking toilets, taps or underground pipes can waste a lot of water. Check for water leaks.

Rethink your outdoor use

Outdoor water use is one of the largest contributors to the residential use of drinking water. When outdoors:

• Always use a trigger hose, bucket or watering can when washing your car or watering the garden.
• Wash the car on the lawn to give a good watering at the same time.
• Use a broom to sweep paved outdoor areas instead of hosing them down.
• Minimise lawn areas and plant water-efficient local native trees and plants.
• Collect your shower water so you can reuse it on your garden/pot plants.

Community action

We're the second largest local government area in Australia. One of the by-products of the city's growth and prosperity is the increased demand on our drinking water supply so we need to manage our water use and invest in infrastructure for the future.

Rainwater tanks are a great way to help conserve the drinking water supply and can provide a valuable source of water for your home.

For resources on waterwise gardening and to help keep on top of your water use, visit Waterwise gardening.

Water leaks

Check your water meter regularly to monitor and understand how much water your household is using.

This will help you respond quickly to water leaks and prevent water loss and damage.

Property owners are also responsible for the pipes and fittings connected to the meter tail on the property side of the meter.

Business action

One of the ways commercial and business industries can possibly reduce the use of drinking water is through sustainable and climate-resilient recycled water connections.

Businesses can adopt industry best practises for water use and prevent wastage by installing water efficient devices and encouraging staff to be water wise. Accommodation managers can download our flyer to explain how visitors can help us conserve our region's limited water supply:

Smart water management – Hotel and motels(PDF, 192KB)

What we're doing

Drinking water quality

Our priority is providing you with safe, reliable, high-quality drinking water. We conduct comprehensive water monitoring through regular sampling and testing to achieve this.

Our interactive online map provides information about the quality of drinking water supplied to your area. Simply search by address.

Water infrastructure solutions

We provide safe, reliable, and affordable water supply and sewerage services. We value the environment through our innovative infrastructure solutions. We're expanding our recycled water network to provide safe and alternative drinking water in areas like parks and sports ovals.

Smart water meters

Through detecting leaks quickly and better water management we can save millions of litres of water. City facilities and high-use, non-residential properties are fitted with a smart meter device to collect and analyse water use data. Customers can check data through a digital portal to attend to leaks quickly and ensure they aren't wasting water.

Healthy waterways

Our environment, prosperity and unique lifestyle are dependent on healthy water environments. They support thriving habitats for native species, recreation, shading and floodplain management. You can see the City's catchments monitoring and actions at our online reporting map.

State Government initiatives

Seqwater is the Queensland Government bulk water supply authority responsible for providing bulk drinking water across South East Queensland. We buy bulk water from Seqwater which is mostly harvested from the State-owned Hinze Dam and Little Nerang Dam catchments. The State Government sets the price we pay for water, which is passed on to customers. They also manage water infrastructure like desalination plants and the SEQ purified recycled water network, which provide climate independent water sources.