Request a rates and water search before settlement to confirm the following:
- address details
- property description
- details of rates and water charges
- water meter reading (if connected)
- conditions or notifications on the property if applicable
- current financial position (i.e. outstanding balances, concessions applied or interest owing).
Data is accurate at the time of extraction and is used for conveyancing purposes. You can request updated figures for a specific settlement date free of charge.
We are currently experiencing a high number of request and there might be a delay in completion timeframes. We apologise for any inconvenience this may cause.
Fees are payable for all search requests.
Pay fees online by credit card on submission. Please see the Register of fees and charges for details of the fees and refund conditions. Alternatively, download the Search request fees and charges(PDF, 245KB)
If you would like to pay by account, use the Application for credit account form(PDF, 86KB) to apply for a Business Partner account.
Cancellation fees may vary depending on the progress of a requested search. If you need to cancel a search, submit a request by email to email@example.com.
We email search results when completed. This is normally within 10 business days of receipt of the application.