Lost & found animals

Keep your dog’s registration and microchip up to date so we can easily reunite you if they get lost.

Lost your pet?

• Report your lost pet immediately
• Check the lost and found animals register
• Call the City Pound on 07 5581 7600
• Contact the RSPCA and the Animal Welfare League
• Check with your local vet
• Post on social media
• Reach out to your neighbours

If your reported lost pet has been found, please call us on 07 5581 7600 so we can remove their details from our register.

Found a lost animal?

• Secure the animal if it is safe to do so
• Sick or injured animal – take them to a vet, or call the RSPCA on 1300 264 625
• Healthy animals – call us on 07 5667 5990 Monday to Friday, 9am to 5pm
• Out of business hours – you can take a healthy animal to one of our acceptance pens at Rossmans Road, Stapylton or Boowaggen Road, Merrimac

City pound locations and opening hours

The Animal Welfare League’s rehoming centres also operate from these locations.

What happens when a dog arrives at a City pound?

• Microchips are scanned and owners are contacted
• The dog receives fresh food and clean water, comfortable bedding, a veterinary check, grooming and enrichment

How long are animals held at the pound?

• Registered, microchipped dogs are held for 5 working days
• Unidentified dogs are held for 3 working days
• If dogs are not collected within this time frame, they are transferred to the Animal Welfare League

How do I collect my pet from the pound?

When you come to the pound to collect your pet, you will need to:

• show identification – if collecting on behalf of the owner, verbal authorisation from the owner will be required before release
• pay a release fee and any accrued daily sustenance charges
• register your dog if they are unregistered
• microchip your cat or dog if they aren't already microchipped.

Deceased animals

To report a dead animal at a:

• council park, footpath or road – call us on 07 5667 5976 or email: wastemanagement@goldcoast.qld.gov.au
• major road, motorway or highway – call the Department of Transport and Main Roads on 13 19 40.

Concerned about an animal’s welfare?

• Call the RSPCA on 1300 264 625 or complete their online form