Disaster recovery

Christmas 2023 to January 2024 severe weather events

Three separate weather events occurred over Christmas and New Year on the Gold Coast, bringing:

  • destructive winds
  • extreme heavy rainfall
  • severe heatwave conditions and
  • large hail.

Considerable structural damage was seen across the city including:

  • a high level of fallen trees and powerlines
  • damage to roofs and buildings, playgrounds, and roads.

A large number of Gold Coast residents and businesses remained without power and means of communication or road access due to fallen trees.

Recovery plan

Our recovery plan (Gold Coast Recovery Plan South-East Queensland Severe Storms and Rainfall) has been delivered in response to the community’s evolving needs.

We continue to work with agencies and our partners to deliver recovery actions which are segmented into 4 themes:

  1. Human and social (people)
  2. Environment
  3. Infrastructure
  4. Economic.

Find out more – read the Gold Coast Recovery Plan(PDF, 406KB)

Community safety

  • For your safety, please avoid visiting public spaces that have been impacted by fallen or damaged trees and stay away from any debris as a result of the severe weather.
  • Do not allow your children to play on or near any parks or playgrounds near fallen or damaged trees and supervise them at all times.
  • To report any fallen, damaged trees or debris please report a problem via the website or City App.
  • Check what parks are temporarily closed at our City Park Finder.
  • Be aware of increased mosquito activity and check where our upcoming spray treatments will occur.

Grants and support

The Queensland Government Department of Communities is offering personal and financial support for people experiencing hardship as a result of the December and January severe weather events. They can help with grant applications and offer referrals to other community organisations and government agencies for further assistance. If you are applying for a grant, please have identification, bank details and Medicare card available.

For details, including where to find a Support Services location, visit the Department of Communities website or call the call Community Recovery Hotline on 1800 173 349.

Other support is available from the City, State and Federal Government agencies, including:

  • Disaster recovery payment or allowance applications are open at Services Australia.
  • Transport and motoring assistance for help with vehicle registration, licensing and other transport and motoring is available on the Queensland Government website.

Mental health support

We know many Gold Coasters impacted by the recent severe weather are doing it tough right now. If you're experiencing emotional stress or need mental health support, help is available:

Small businesses, primary producers & not-for-profits

A range of subsidies and loans have been made available for small businesses, primary producers and not-for-profits within the City of Gold Coast local government area.

Queensland Rural and Industry Development Authority assistance with repair and recovery of essential equipment or loss of income:

Queensland Government have made freight subsidies of up to $5000 available for primary producers.

Small Business Financial Counselling Service Southern Queensland (SBFCS) have financial counsellors available to provide free, impartial and confidential financial counselling. You can request an appointment with a financial counsellor or business wellness coach.

Support donations

We partner with GIVIT to coordinate donations and connections with organisations to support our community. Find out about making a donation or accessing donated support