Disaster recovery

We coordinate recovery programs with our partner organisations to help restore our communities, environment, infrastructure and economy after a disaster. This can take years.

Find out what community support is available after a disaster.

Pathway to recovery

Planning for recovery starts during or immediately after a disaster. This includes providing short, medium and longer-term recovery responses. Our recovery plan is always delivered in response to the community’s needs.

After a disaster, we help the city to recover across the following areas: human and social (people), environment, infrastructure, and economy.

Human and social

  • Support with immediate needs
    - safety, shelter, essential needs (food, clothing, medical)
    - psychological first aid
    - access to essential services (water, electricity)
  • Access and support (grants, financial, insurance)
  • Provide a range of accessible ways to access and receive information
  • Connect people with services for additional support
  • Enable and empower the community to develop resilience

Environment

  • Community safety via
    - monitor water quality
    - clean-up environmental damage (fallen trees, debris, erosion, vegetation loss)
    - mosquito control
  • Regenerate and restore natural areas
  • Work in partnership with conservation and wildlife partners
  • Assess and manage bushfire risk and clearing trails

Infrastructure

  • Restore, rebuild or re-establish essential services (roads, power, telecommunications, water and wastewater) as quickly as possible
  • Restore impacted community infrastructure (schools, community centres, sporting, recreation, parks)
  • Remove impacted infrastructure, green waste or storm debris

Economic

  • Advocate for grants and government funding
  • Help impacted businesses operate again
  • Support impacted business sectors (e.g. agriculture, small businesses)
  • Advocate for impacted businesses insurance needs