Visit Queensland Health for details on current COVID-19 restrictions. Find out about City updates and community and small business relief.
Some online services and payment options may be unavailable during this time. If services are unavailable, please try again later. We apologise for this inconvenience and thank you for your patience.
Rating relief is available to assist those facing COVID-19 impacted household expenses, through payment extensions without interest penalties. We've relaxed the terms of our repayment arrangements until 31 January 2022. Please visit our Payment plans page to organise via our online form. We have also suspended new recovery action, for those without arrears or in a repayment agreement, until 31 January 2022.
Pay your rates or water bill
Find out when to expect your next rate bill, how to read your notice and what the charges cover.
Find out when to expect your next water bill and how to read your water and sewerage rate notice. You can also view the current water and sewerage pricing information and what the charges on your notice cover.
Register or log in to My Account to manage your accounts online, including checking the balances of your accounts and getting a copy of your notices.
If you need help to manage payment of your rates and water bills, we can help you set up a payment plan.
Find information on discounts and concessions available to eligible ratepayers, along with options to defer rate payments.
Let us know who you authorise us to discuss your rates and water accounts and other City services with.