Your privacy matters to us. We will not disclose any of your personal details and account information to others without your express consent.
If you would like a representative to act on your behalf to enquire on your account or update contact details, please provide your authorisation to do so.
Examples of such representatives include property managers, accountants or other agents acting on your behalf.
You can specify which City services you authorise the representative to discuss:
- rates and water accounts
- dog registrations
Nominations will only be accepted from the registered owner of the property/animal or in the case of a trust or a company, the Director of the trust or company.
Property held in the name of individual person
Individual owner required to complete the Nominate an authorised representative form to add another person/agency to have access to their account details.
You can also call us on 07 5667 5995 or 1300 366 659. Please quote the rates or water and sewerage notice reference number, property address and current postal address or dog’s details.
Property held in the name of a trust or in a company name
Director required to complete the Nominate an authorised representative form.
Each Director must complete this form to nominate themselves as the authorised agent on the account, as well as any other relevant agents, as applicable.
We will update our records so that the authorised representative will have authority to discuss and make changes on the City services you nominate.
To remove an authorised representative please either: