Skip the queue and utilise our online services with My Account, Report a problem or City Chat.
Pay your rates or water bill
Find out when to expect your next rate bill, how to read your notice and what the charges cover.
Find out when to expect your next water bill and how to read your water and sewerage rate notice. You can also view the current water and sewerage pricing information and what the charges on your notice cover.
Register or log in to My Account to manage your accounts online, including checking the balances of your accounts and getting a copy of your notices.
If you need help to manage payment of your rates and water bills, we can help you set up a payment plan.
Find information on discounts and concessions available to eligible ratepayers, along with options to defer rate payments.
Appoint an authorised representative to discuss your rates and water accounts and other City services with us.