Some online services and payment options may be unavailable during this time. If services are unavailable, please try again later. We apologise for this inconvenience and thank you for your patience.
To pay your rates or water bill, or set up a direct debit, visit Pay your rates or water bill.
To pay other Council invoices and notices, see the information below.
Use our secure gateway to pay online from your credit card account. Please note that credit card payments will incur a surcharge of 0.64%. From 1 July 2022 the Merchant Service Fee surcharge will be changing from 0.64% to 0.69%.
You can use our online payment service to pay:
Make a payment
You can use BPAY® to pay your Council invoices and notices from your cheque or savings account.
Enter the code and reference number for the different types of payments below when paying with BPAY®.
You can use your credit card or debit card to make payments by phone.
This service is available 24 hours a day, 7 days a week.
We accept Mastercard or Visa. A credit card surcharge of 0.64% applies. From 1 July 2022 the Merchant Service Fee surcharge will be changing from 0.64% to 0.69%.
Reference number: Use the Notice Number shown on your bill.
From outside Australia, call +61 7 5667 5995.
You can post your payments to us using a cheque, money order or bank draft (in Australian dollars).
Please make your payments payable to ‘City of Gold Coast’.
Post your payment, with the detachable deposit slip portion of your notice, to:
City of Gold Coast
PO Box 5042
Gold Coast Mail Centre QLD 9726
Pay in person at any Customer Service Centre by cheque, debit card, MasterCard or Visa (no cash accepted).
Some permits and licences do not attract an annual fee (such as resident parking permits and food business licences). These permits and licences are renewed by an acknowledgement to Council.
To find out how to renew your nil fee permit or licence online, visit Permits & licensing renewals.
For more information about payments, please phone us on:
If you believe you made a payment that is not showing in your account or is not showing correctly, you can ask us to check the problem.
Having the following information will assist with locating your missing payment:
Request a payment review
You can transfer funds between your City of Gold Coast accounts if the account you're transferring from is in credit.
Request a transfer of funds between your rates and water accounts only:
Request transfer of funds
(rates and water)
Request a transfer of funds between any account other than rates and water:
Request transfer of funds