Permits & licensing renewals

Find out how to renew your licence or permit if there is no renewal fee or if payment of a fee is required.

Renew your permit or licence – nil fee

Certain permits and licences do not attract an annual fee (e.g. resident parking permit, food business licence) and are renewed by way of acknowledgement to the City.

If you have no renewal fee to pay, you can renew your permit or licence using one of the methods below.


To renew your permit or licence online, you must first register for My Account – a secure customer account accessed with your unique user name and password. If you haven't yet registered, visit My Account for more information.

You can also use My Account to cancel the licence/permit or update details at the time of renewal.

If registered, click on the link below to sign in to My Account. A new window will open to display the online tool. Once signed in, select 'Permits and licensing' then 'Licence renewal or response' from the menu. If you have a permit or licence due for renewal, it will be displayed here.

Sign in to My Account

By mail

Ensure that you have checked the details on the renewal notice, sign and post to:

Chief Executive Officer
City of Gold Coast
PO Box 5042
GCMC 9726

By email

Scan the signed notice and email to the address located on the top right-hand side of your notice.

Renew your permit or licence – fee payment required

Pay online by credit card

Pay your renewal fees for permits or licences through our secure payment gateway.

Pay to renew your permit or licence

Please note: Payments by credit card will incur a surcharge.