Rental accommodation on the Gold Coast must be in a condition that is healthy and safe for occupants. We regulate and check rental accommodation to ensure public health and safety standards are met.
We license and can inspect backpacker hostels, permanent and tourist rental accommodation.
We can investigate public health and safety matters under our local law, including:
If you notice a problem with holiday or permanent rental accommodation, please report it to us. Before you do, please check it is an issue we can investigate above, or if you need to contact another agency. Tenants and owners can also request a rental inspection using this process. You can either:
REPORT ISSUES WITH RENTAL ACCOMMODATION
Property owners and operators are responsible for complying with all relevant legislation. This includes minimum public health and safety standards under our local laws. Refer to Related information
To apply for a backpacker hostel licence see hostel accommodation. For most permanent or tourist rental accommodation, payment of rates is deemed a licence renewal (if the rating category is correct).