Report a problem - Roads, footpaths & bus shelters

If you notice a problem with roads or footpaths that poses a risk to public safety, please call us as soon as possible on 07 5667 5974.


Footpaths

Our City Maintenance Officers repair public footpaths that are a trip hazard.

We do not repair trip hazards caused by damaged Telstra pits on footpaths. If you notice a trip hazard caused by a Telstra pit, please complete Telstra's online form or call them on 13 22 03.

If you notice a public footpath that needs repairing, please report the problem to us. You can either:

  • report a problem with a footpath online
  • call us on 07 5667 5974.

Report A PROBLEM WITH A FOOTPATH

For problems that pose a risk to public safety, please call us as soon as possible on 07 5667 5974. You will need to provide as much information as possible about the location of the problem.


Potholes

Our City Maintenance Officers repair potholes on our roads.

If you notice a pothole or road damage that is affecting traffic movement and causing a danger to the public, please call us on 07 5667 5974 as soon as possible.

If you notice a pothole or road damage, please report it to us. Please provide as much information as possible, including:

  • road name, suburb and specific location
  • photos of the damage.

You can either:

Report A POTHOLE


Road spills or debris

Our roads are swept regularly, and most road spills or debris will be collected in our routine cleaning.

Please only report a road spill or debris if it is affecting traffic movement.

If the problem is causing a danger to the public, please contact us by phone on 07 5667 5974 as soon as possible.

If the problem is not causing an immediate danger but it is affecting traffic movement, you can either:

  • report a road spill or debris online
  • call us on 07 5667 5974.

Report A ROAD SPILL OR DEBRIS


Stormwater drains

Stormwater drains need to be clear to allow rainwater to flow to our waterways.

If you notice blocked stormwater drains or if you are affected by stormwater run-off, please report it to us.

If the issue is urgent and is a risk to public safety, please call us on 07 5667 5974 as soon as possible.

For non-urgent problems with stormwater drainage on public land, including blocked drains and gutters or missing grates, please either:

  • report stormwater drainage problems online
  • call us on 07 5667 5974.

Report STORMWATER DRAINAGE ISSUE

For non-urgent problems with stormwater run-off from a private property, visit Report a problem - Development compliance for more information.

To report a problem with stormwater run-off from private property, please either:

Report STORMWATER RUN-OFF


Street lights

Our city's street lights are maintained by Energex. To report a broken street light, please call Energex on 13 62 62 or complete their online form.


Street signs - damaged or missing

We maintain street signs on local streets. Street signs on main roads and motorways are maintained by the Queensland Government.

If you notice any problems with street signs on local streets, please report the problem to us. This includes damaged or missing:

  • street name signs
  • parking signs
  • speed limit signs
  • hazard signs.

You can either:

  • report a damaged or missing street sign online
  • call us on 07 5667 5974.

Report A DAMAGED OR MISSING STREET SIGN

If you notice any problems with street signs on main roads or motorways, or if you notice any problems with traffic control signs (such as speed limit signs or warning signs about bends in the road), please contact Queensland Transport and Main Roads on 13 QGOV (13 74 68).


Bus shelters & roadside furniture

If you notice any damaged, missing or dirty bus shelters or roadside furniture, please report the problem to us. You can either:

  • report bus shelter and roadside furniture problems online
  • call us on 07 5667 5974.

Report ROADSIDE FURNITURE MAINTENANCE

If you notice problems with graffiti or illegal dumping, please see our Report a problem - Graffiti, rubbish and illegal dumping page for more information and to report online.