Report a problem - Vehicles

Abandoned vehicles 

A vehicle may be considered abandoned if left on public land such as a roadway or nature strip. We do not typically consider a vehicle to be abandoned if it is currently registered and lawfully parked.

You can check the vehicle’s registrations status by using the free online registration search

For more information about abandoned vehicles, including details on impounded vehicles and abandoned vehicle auctions, please visit our Abandoned vehicles & goods page.

Report an abandoned vehicle

Please provide the following essential information to assist our investigation:

  • vehicle registration number 
  • colour, make, model and colour
  • location of vehicle
  • supporting photos

If the vehicle is unregistered and you believe it has been abandoned, you can either:

  • call us on 07 5667 5991
  • report online using the link below.

Report an abandoned vehicle

Please note that an abandoned vehicle will only be towed immediately if it poses as a risk or danger to the public.

City Officers investigate each report by:

  • attempting to contact the last known owner to move the vehicle
  • checking the vehicle is registered and not stolen
  • monitoring the vehicle while we wait to hear from the registered owner
  • impounding the vehicle if we cannot locate the owner, or the owner fails to relocate the vehicle to private property.

We investigate reports of abandoned vehicles under the Transport Operations (Road Use Management) Act 1995 and local laws.

This process can take up to 21 days depending on the registration status.


Hooning

If a hooning incident is happening now, please call Triple Zero (000).

To report hooning, please contact the Queensland Police Service on 13HOON (13 46 66) or report hooning online.

Hooning includes:

  • dangerous driving
  • street racing
  • donuts and drifting
  • burnouts
  • skidding
  • noise such as brake screeching and revving of engines.

If possible please have the following details ready:

  • the make and model of the vehicle or a description of what it looks like
  • description of the hooning activity
  • the registration number of the vehicle
  • the date, time and location the hooning took place.

To find out what we are doing to deter hooning, visit our Road safety page.


Illegally parked vehicles

We can investigate illegal parking on public land.

For information on some of the common parking problems, and the relevant Queensland Government regulations, please visit our Safe & legal parking page.

If you want to report an illegally parked vehicle, please provide these details:

  • vehicle registration number (if available)
  • colour, make, model and type of vehicle (provide as much information as possible)
  • reason for reporting the vehicle
  • exact location of vehicle (provide as much detail as possible)
  • the time of day the vehicle is or was parked illegally
  • any additional information that will help us to locate the vehicle (for example, if this happens regularly, please provide details of the days, times and how often).

If an illegally parked vehicle is a danger to the public, please call us as soon as possible on 07 5667 5989.

If the illegally parked vehicle is not a danger to the public, please either:

  • report an illegally parked vehicle online using the link below
  • download City App and use your mobile device to report this type of issue
  • call us on 07 5667 5989.

Report an illegally parked vehicle


Illegal parking near schools

Parking rules apply around schools, especially around school entrances.

In a school zone:

  • special parking restrictions may apply
  • the school may have a pick-up and drop-off area where parking is not allowed but you can collect your children in a fast and safe way.

If someone parks illegally or dangerously on the road in a school zone, they may be fined and their vehicle may be towed away.

For more information about parking near schools, visit the Queensland Government safe school travel page.

If you see a vehicle parked illegally in a school zone, please report the problem to us. Please provide these details:

  • vehicle registration number (if available)
  • colour, make, model and type of vehicle (provide as much information as possible)
  • exact location (provide as much detail as possible)
  • the time of day the vehicle is or was parked illegally.

You can either:

  • report illegal parking near schools online
  • call us on 07 5667 5989.

Report illegal parking near schools


Parking heavy vehicles

Owners of heavy vehicles may need a permit to park the vehicle on private land.

For information about the permits required to park heavy vehicles, please visit our Heavy vehicle parking permit page.

Under our Local Law no.44 (Heavy vehicle Parking) 2007, the parking of heavy vehicles in residential areas must not harm human health or safety, and must not unreasonably detract from the desirable characteristics of the environment.

If you believe that a heavy vehicle is illegally parked on private land, please report the problem to us. You can either:

  • report an illegally parked vehicle online
  • call us on 07 5667 5989.

Report an illegally parked heavy vehicle

You will be asked for this information if you choose to make your report by calling us on 07 5667 5989.


Vehicle obstructing driveway or roadworks

It is illegal to park or stop across a driveway or vehicle access unless the driver is:

  • dropping-off or picking-up passengers
  • does not leave the vehicle unattended
  • completes the drop-off or pick-up of passengers within two minutes after stopping.

If you see a vehicle parked across a driveway, across a vehicle access, or in the way of roadworks, please report the problem to us. Please provide these details:

  • vehicle registration number (if available)
  • colour, make, model and type of vehicle (provide as much information as possible)
  • exact location (provide as much detail as possible)
  • the time of day the vehicle is or was parked illegally.

You can either:

  • report a vehicle obstructing driveway or roadworks online
  • call us on 07 5667 5989.

Report a vehicle obstructing driveway or roadworks


Vehicle or motor bike noise

We may be able to investigate problems with excessive noise from vehicles or motor bikes.

For more information or to lodge a complaint, visit our Report a problem - Noise nuisance page.