Report a problem – Water & sewage

No water

No water? Find out if there are any planned or unplanned water outages in your area:

Today's water and sewerage alerts

If you have no water and your street/suburb is not listed in the 'Water & sewerage' alerts, please call us on 1300 000 928 or 07 5667 5801.

Water leaks on public land

We fix water leaks in the water supply system up to and including your water meter.

Any leaks in water pipes and fittings on a property owner's side of the water meter are the property owner's responsibility.

For information on how to check for water leaks on your property, visit our Water leaks page.

To report a major water leak such as a burst water main, please call us on 1300 000 928 or 07 5667 5801.

To report other water leaks on public land, please either:

Report water leaks on public land

Sewage spills, blockages & overflows

Sewage spills, blockages and overflows are urgent public health hazards. Our maintenance crews are available 24/7 to repair the city's sewerage network.

Call us immediately if you notice:

  • a sewage spill on public land or waterway
  • a suspected sewerage blockage
  • a sewage overflow onto your property

Call 1300 000 928 or 07 5667 5801.

For information about sewer blockages and wet weather sewage overflows on your property, visit our Sewage page.