Bike share

Lime bike share

Rethink your ride with Lime

Pedal power on the Gold Coast has been boosted with Lime launching pedal-assisted electric bikes on the Gold Coast in December 2020. This is the next evolution of a previously successful bike share scheme which saw more than 100,000 people register to ride.

  • Our official bike share scheme, Lime e-bikes, is providing another affordable and sustainable travel option for the Gold Coast.
  • There are hundreds of share bikes available in key locations, giving residents and visitors a fun and active way to explore our beautiful city.
  • Lime e-bikes are pedal-assisted electric bikes which help users to travel further with ease.
  • The Gold Coast joins a global movement in active travel with Lime electric-assist bikes already successfully operating in more than 25 cities around the world, including Rome, Paris, London, Berlin, Auckland, and Sydney.

How does Lime's bike share scheme work?

Rather than only being able to access bikes from designated locations, this scheme allows people to borrow a bike wherever there is one available, and ride it to the desired destination without the need to return it to a 'docking station'.

The bike share scheme is accessible and affordable to everyone with a smartphone. Once registered, users are able to unlock and lock their chosen bike using the Lime App.

Lime can be contacted 24/7. Their staff will be travelling throughout the city replacing bike batteries, conducting general maintenance and moving the bikes to ensure optimal usage.

For details on how find, reserve, unlock and use Lime bikes, download the Lime App.

What's great about bike sharing for the Gold Coast?

  • The bike share scheme complements our Active Travel Program which encourages a healthy and active lifestyle.
  • Reducing car dependency is a major aim of our Gold Coast City Transport Strategy 2031.
  • As cycling increases in popularity, safety remains a priority. Cyclists should always wear a helmet, share the path, follow road rules and be a safe and courteous rider. For information on riding your bike safely on the Gold Coast visit our Bike riding page.

City of Gold Coast and Lime are committed to getting the city moving and helping the community access Covid-19 vaccines across the Gold Coast.

Ride to Recovery Scheme

The Ride to Recovery initiative encourages riders to get vaccinated with two free rides (up to 15 minutes each) to travel to and from their appointment. Upload your vaccination booking confirmation on Lime’s portal to receive access to two free rides.

Lime Access

The Lime Access scheme provides discounted rides of at least 50% to support lower income users. Any rider with a valid Australian Health Care Card will be eligible to take advantage and can apply online here.

Frequently asked questions

What is a Lime bike?

Lime e-bikes have some great features:

  • electric pedal assist
  • aluminium frame
  • disc brakes
  • swappable lithium-ion batteries
  • display and control panel
  • collapsible mounts for smartphone navigational use
  • integrated, retractable cable lock
  • QR codes to unlock bikes quickly
  • front and rear LED lights
  • wireless connectivity and real time GPS
  • a step-through frame for ease of mounting.

How do I reserve and use a bike?

To use the Lime bikes, riders can log into the Lime app and follow the instructions to unlock the bike and have their first ride. In the sign up process, riders are given clear instructions in-app and are provided with step-by-step instructions on how to check their bike is ready to ride.

How much does it cost?

They are affordable, costing $1 to unlock and 45 cents per minute. Riders can also opt for a day pass at $16.99 for 24 hours of rides or a monthly unlock pass for $5.99 which waives the unlock fees.

Where exactly will the bikes be located?

Within a few weeks of launch, there will be up to 750 bikes located from Runaway Bay and Burleigh and as far west as Helensvale, Benowa and Robina. The number is expected to grow to 1500 once the scheme is fully operational. The bikes will initially be placed in high traffic areas and close to public transport stops.

Once the bike has been used, it will be left at the users destination in a safe location. If a bike stays in the one place and hasn't been used for 24 hours, the Lime team will move it back to a higher demand area.

Where can I ride Lime bikes?

You can ride bikes within the allocated zone shown on the map within the Lime app. Riders are reminded to always ride the safest path or road and follow the local road rules.

Are helmets provided?

Lime aims to provide helmets for each bike as bikes are deployed, at regular checks and maintenance (i.e. battery replacement).

How do I report issues related to Lime bikes?

Should bike share users or the public have any questions or need to report any issues, Lime provides 24/7 customer support.

Users and non-users can contact Lime's customer service team using the information found in the mobile app, on their website, and on each vehicle. Alternatively email support-au@li.me or phone 1800 861 305. For more information visit Lime's Frequently Asked Questions.

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