Pedal power on the Gold Coast has been boosted with Lime launching pedal-assisted electric bikes on the Gold Coast in December 2020. This is the next evolution of a previously successful bike share scheme which saw more than 100,000 people register to ride.
Rather than only being able to access bikes from designated locations, this scheme allows people to borrow a bike wherever there is one available, and ride it to the desired destination without the need to return it to a 'docking station'.
The bike share scheme is accessible and affordable to everyone with a smartphone. Once registered, users are able to unlock and lock their chosen bike using the Lime App.
Lime can be contacted 24/7. Their staff will be travelling throughout the city replacing bike batteries, conducting general maintenance and moving the bikes to ensure optimal usage.
For details on how find, reserve, unlock and use Lime bikes, download the Lime App.
City of Gold Coast and Lime are committed to getting the city moving and helping the community access Covid-19 vaccines across the Gold Coast.
The Lime Access scheme provides discounted rides of at least 50% to support lower income users. Any rider with a valid Australian Health Care Card will be eligible to take advantage and can apply online here.
Lime e-bikes have some great features:
To use the Lime bikes, riders can log into the Lime app and follow the instructions to unlock the bike and have their first ride. In the sign-up process, riders are given clear instructions in-app and are provided with step-by-step instructions on how to check their bike is ready to ride.
They are affordable, costing $1 to unlock and 54 cents per minute. Riders can also opt for a ride pass at $12.99 for 60 minutes of rides or a monthly unlock pass for $5.99 which waives the unlock fees.
Bikes will be located from Paradise Point to Coolangatta and as far west as Helensvale, Benowa and Mudgeeraba. Most of the bikes will be placed in high traffic areas and close to public transport stops.
Once the bike has been used, it will be left at the user's destination in a safe location. If a bike stays in the one place and hasn't been used for 24 hours, the Lime team will move it back to a higher demand area.
You can ride bikes within the allocated zone shown on the map within the Lime app. Riders are reminded to always ride the safest path or road and follow the local road rules.
Lime aims to provide helmets for each bike as bikes are deployed, at regular checks and maintenance (i.e. battery replacement).
Should bike share users or the public have any questions or need to report any issues, Lime provides 24/7 customer support.
Users and non-users can contact Lime's customer service team using the information found in the mobile app, on their website, and on each vehicle. Alternatively email email@example.com or phone 1800 861 305. For more information visit Lime's Frequently Asked Questions.