Request a parking fine review

If you have received a parking fine and feel that it was an error or that there were exceptional circumstances, you can apply to have your parking fine reviewed.

Before submitting a review application, please be aware that we are not able to review a parking fine if it has already been paid or if the payment due date has passed.

Did you know?

The only people who can apply for a parking fine review, by law, are:

  • the registered owner of the vehicle
  • a person acting on behalf of the registered owner with their consent
  • a person who has been declared as the nominated driver of the vehicle.

Please select the subject below that relates to your parking fine.

I want to view my fine and photos of my vehicle

To understand why your fine was issued, it is helpful to view the details of your fine and any photos of your vehicle taken at the time of the offence.

To view your fine and photos, visit our Parking Infringement Portal

To log into the portal, you will need:

  • your infringement notice number* and
  • your vehicle registration number.

*Please note that ParkSafe parking fines (infringement notices starting with 14, 15 or 16) cannot be viewed through the Parking Infringement Portal at this time.

I want to nominate another driver

If you have received a parking infringement and were not the driver of the vehicle when the fine was issued, you can submit a statutory declaration to:

  • nominate the person who was driving at the time of the offence
  • report that the vehicle was stolen prior to the offence date
  • report that the vehicle was sold prior to the offence date.

Only the registered owner of the vehicle is allowed to nominate another driver or report that the vehicle was sold or stolen prior to the offence.

To start your statutory declaration, simply click on the relevant button below and follow the instructions provided.

Use this form if the vehicle is registered to an individual

Statutory declaration form – individuals

Use this form if the vehicle is registered to a company or organisation

Statutory declaration form – company/organisation

I want to request a parking fine review

To start your parking fine review application, please click on the button below and you will be directed to our request a parking fine review checklist.

The checklist will determine your eligibility to apply for a parking fine review and provide important information about the type of evidence you will need to attach to your application.

For more information about supporting evidence, refer to the “Evidence requirements” section below.

Check & apply for a review

I received a parking fine reminder notice but not the initial fine

If you have received a reminder notice but did not receive initial notification about your fine, you may be eligible to request a review of your parking fine under certain circumstances (must include supporting documentation).

In your submission you will need to:

  • outline why you are applying after the due date
  • select the eligible circumstance under which your fine may have been issued in error
  • provide sufficient evidence to support your request

Check eligibility & request a review

Use our checklist to determine your eligibility. Included in the checklist are details of any documentation required to support your request and links to submit an online request for review.

Check & apply for a review

Additional information

Evidence requirements

As mentioned in the section above, your application will be assessed based on the evidence you provide. Therefore, if sufficient evidence is not included with your application your parking fine review request will be denied.

Find a summary of supporting evidence required in the table below.

Please note that a photo of the parking fine is not regarded as evidence.

Grounds for request Evidence required
Serious medical circumstances (includes accident and emergency hospital attendance, family death, giving birth, palliative care). Letter from attending doctor or hospital detailing time and date corresponding to time of offence.
Vehicle broken down. Tow truck receipt, RACQ receipt or mechanical report stating date and time.
Parking machine not working. Written statement that explains attempts to use other machines within the vicinity and use other methods of payment, e.g., coins, card, or Easy Park app.
Holder of disabled parking permit not having it displayed when parking in a disabled parking bay. Copy or photo of the valid disabled permit and identification details for proof of ability to use permit.
Note the parking fine can be withdrawn for first offence only.
Holder of parking permit not having it displayed when parking in the permit area. Copy or photo of the valid permit.
Note the parking fine can be withdrawn for first offence only.
Parking fine issued stating incorrect details. Evidence showing proof of incorrect details.
Note that the parking fine may be reissued with correct details.
Sign missing, damaged or faded. Photo of missing, damaged, or faded sign clearly showing surrounding area to identify the area as the location of the offence.
Was not in breach of stated law. Relevant photos and other information to support the argument that the offence did not occur.
Vehicle not in control of registered owner (stolen, sold or being driven with permission). Statutory Declaration stating details of person responsible for the offence or, if the driver was unknown a copy of a police report.

If you do not have photographic evidence of your vehicle and the surrounding area at the time your parking fine was issued, please use our Parking Infringement Portal.

Please note that Park Safe parking fines (infringement notices starting with 14, 15 or 16) cannot be viewed through the Parking Infringement Portal at this current time.

Penalty Infringement Notice (PIN) Review Policy

Reasons why a request for a review will not be considered

Before submitting a request to review your parking fine, please consider the following reasons why the City is unlikely to consider withdrawing a Penalty Infringement Notice (PIN).

  • The parking fine has already been paid
  • The parking fine payment due date has passed
  • Being unaware of the law or not seeing a sign
  • Disagreeing with the law – you feel the offence is trivial or did not cause a problem to anyone
  • Running out of petrol
  • Appointment was delayed
  • Stopping for only a brief time in a restricted zone
  • Financial hardship (for fines over $200 you may apply to pay in instalments)
  • Paying for time that exceeds the maximum allowable parking time

Penalty Infringement Notice (PIN) Review Policy

What happens once you submit a parking fine review?

Once you submit a request for a parking fine review:

  • Your fine will be placed on hold, during which time you will not need to make any payment whilst we consider your parking fine review.
  • We endeavour to consider reviews within 45 business days (as per the Penalty Infringement Notice (PIN) Review Policy).
  • You will receive written notice of our decision once a determination has been made.

Depending on the grounds of your parking fine review, you may be required to provide sufficient evidence to support your review request. If you do not provide this evidence, your request will be denied. See the 'Evidence requirements' section above for more information.

What if my parking fine review is unsuccessful?

If you disagree with the City’s decision to uphold your parking fine, you can elect to have your case heard in the Magistrates Court.

Alternatively, you can pay the fine to resolve the matter.

Request a court hearing

If you request a court hearing, you are responsible for obtaining your own legal advice.

To request a court hearing, you can either:

  • submit the request in writing, ensuring you quote the infringement number, or;
  • complete the required information on the back of the infringement notice and mail it as per the instructions.

Your court hearing request must be received within 28 days from the date of issue on the infringement notice. A prosecution against you may then be commenced in the Magistrates Court.

If the magistrate finds that you are guilty of the original offence, you may be liable for court costs in addition to the original fine. This could include the cost of the complaint and summons, an offender levy and any other court ordered costs.

If you do not appear on the date of the hearing, the offence may be heard in your absence.