COVID-19: City updates & impacts

Latest updates

Updated 19 November 2021

Masks, gathering restrictions and Queensland border

Full details about mask-wearing requirements and other restrictions are available on the Queensland Health website.

Restrictions on travel into Queensland remain in place. Find more information on the Queensland Health - Travelling to Queensland page.

Business support

The City of Gold Coast is working to support local businesses and protect local jobs, ensuring we're on the road to recovery through COVID-19 impacts.

Since initial impacts of the changing public health situation in 2020, we have taken action to deliver initiatives designed to support the Gold Coast's recovery. Further information outlining our Community and Small Business Relief package is now available.

Queensland Government requirements are changing regularly. It's important that you regularly check the Queensland Government COVID-19 update along with the businesses, activities and undertakings information, and review your business processes to ensure they are consistent with current requirements.

Community support

In case of an emergency, call Triple Zero (000) for Police, Fire or Ambulance.

The City supports Queensland Health as the lead agency for Coronavirus (COVID-19) information.

For translated information on the latest COVID-19 health advice, view the Queensland Government's information for multicultural communities or call Queensland Health on 134 COVID (134 268). Ask for an interpreter if you need one.

For support and information in languages other than English, contact the Multicultural Connect Line on 1300 079 020. Indigenous Australians can find information to help during COVID-19 from Queensland Health. Queenslanders with Disability Network (QDN) has an Easy English guide on the Community Recovery Hotline.

For information about hardship payment plans to help you manage your rates and water bills, visit our Payment plans page. Services Australia can assist with advice and payments during COVID-19. The Queensland Government provides support for vulnerable Queenslanders. Gold Coast homelessness and food aid services are available from 7careconnect.

If you have been advised to quarantine and have no other means of getting food or essential items, call the Queensland Government Community Recovery Hotline on 1800 173 349.

The Australian Red Cross has resources to help your wellbeing during the pandemic.

View details of our Community and Small Business Relief package.

Visit Supporting our communities for a range of information to help you to:

  • stay safe
  • stay connected
  • stay informed.

COVID-19 vaccination

We continue to support the Gold Coast's recovery from the economic impacts of COVID-19.

As our city responds to this challenge, there is assistance available to help keep our community, our businesses and workers safe. For vaccination information visit the Queensland Health website.

Contact tracing

Queensland Health has issued contact tracing alerts for multiple sites across Queensland, including the Gold Coast. Current exposure venues are listed on the Queensland Health website.

COVID-19 testing

Queensland Health has increased COVID-19 testing across the city. For up-to-date locations visit Queensland Health.

Queensland Police Service

The Queensland Police Service (QPS) is providing ongoing support to Queensland Health as part of a coordinated whole of government response to COVID-19. Police have certain powers under the Public Health Act 2005 (Qld) to ensure compliance with the intent of the legislation, and penalty provisions apply.

Complaints about non–compliance with current social distancing regulations should be referred to Police link hotline 131 444.

Useful links