We take the security and privacy of your personal information very seriously. We have a range of systems and controls to safeguard your information and transactions with us.
We recommend you stay alert to scam text messages and emails claiming to be from the City of Gold Coast. These scams may try to get you to click a link that takes you to a fake website and asks for personal or financial information.
They can differ in their appearance and level of sophistication.
We will occasionally use text messages and emails for promotional and information purposes. However, our messages will never ask you to reply by text or email to provide personal or financial information.
If you receive a text message or email from us asking for your personal information, OR you suspect you're the target of a scammer impersonating us, report it to us.
Our Personal safety page provides tips for staying safe online. It also has links to an extensive range of Australian government services to help Australians have safer, more positive experiences online.